RADHAMES MEDINA
Lauderhill,FL
Summary
Dynamic professional with extensive experience in logistics and export coordination at Agentes Y Estibadores Portuarios. Proven track record in streamlining processes and enhancing customer service. Skilled in documentation and reporting, with strong attention to detail and effective time management, ensuring timely and accurate delivery of goods while fostering positive client relationships.
Overview
21
21
years of professional experience
Work History
Warehouse Assistant
Al Nour Import
04.2024 - Current
- Loaded and unloaded delivery trucks promptly for further distribution.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Packaged and shipped orders accurately to promote safe and quick delivery to customers.
- Maintained a safe work environment by adhering to safety protocols and regularly inspecting warehouse equipment.
- Assisted with stock takes and cycle counts to promote accurate inventory processes.
- Maintained clean workspace consistently; keeping aisles clear from obstructions promoting workplace safety.
- Received and processed incoming stock to keep inventory levels accurate and up-to-date.
Export Coordinator
Agentes Y Estibadores Portuarios (Ageport)
09.2016 - 01.2023
- Achieved faster response times to client inquiries by streamlining internal communication channels within the organization.
- Corrected billings and issued debit and credit memos for customers to reconcile accounting.
- Initiated and maintained customer master profiles to correct information and offer consistent service.
- Established a strong rapport with customs officers and government agencies, fostering positive relationships that facilitated smooth export transactions.
- Ensured compliance with international trade regulations, diligently monitoring changes in export laws and updating company procedures accordingly.
- Developed comprehensive training materials for new hires, ensuring a smooth onboarding process for future Export Coordinators.
- Managed a high volume of export orders, prioritizing tasks effectively to meet tight deadlines.
- Prepared and assembled documents to facilitate exports.
- Managed the accurate preparation of all necessary documentation including commercial invoices, packing lists, and certificates of origin to avoid complications during customs clearance.
- Collaborated closely with sales teams to establish strong relationships with key clients, driving repeat business for the company.
- Facilitated clear communication between suppliers, customers, and transportation providers, ensuring all parties were well-informed throughout the export process.
- Streamlined export processes by implementing efficient coordination strategies and improving communication between departments.
- Coordinated with internal teams to enable timely ordering, shipping and receipt of goods.
- Investigated discrepancies in shipping documents and resolved issues with vendors.
- Coordinated import and export of goods for multiple clients, providing accuracy and timely delivery.
Equipment Controller
Agentes Y Estibadores Portuarios (Ageport)
09.2014 - 09.2016
- Stacked goods in correct storage bays by following inventory control instructions.
- Ensured timely delivery of equipment by coordinating with transportation teams and monitoring shipments closely.
- Streamlined equipment tracking by implementing an efficient inventory management system.
- Ensured costumer return equipment on time and conditions
- Move inventory to avoid demurrage at terminals
Commercial Executive
Masterline Logistics Group
09.2013 - 04.2014
- Quote maritime and air freights
- Periodic visits to customers
- Maintenance and update of the existing client portfolio logistics coordination
- Collection management
- Maintenance of credit portfolio
- Coordination and monitoring of shipments
Commercial Executive
Navieras B&R
02.2011 - 01.2012
- Maintenance of the client portfolio
- Quoting maritime freight for import and export customers
- Advised on capture strategy, solutions, and costing, and pricing deals.
- Oversaw account management efforts for key clients while maintaining a focus on long-term relationship building and client retention.
- Increased sales revenue by identifying and pursuing new business opportunities in the commercial sector.
Equipment Controller
Agencias Navieras B&R
05.2004 - 02.2011
- Inventory maintenance location and tracking of containers
- Billing of Damages
- Insurance Claims
- Dispatch and Return Logistics
Education
High School Diploma -
Universidad Autonoma Santo Domingo
Dominican RepublicDiploma - PORT SECURITY
CROWLEY MARINE LINE
Dominican RepublicDiploma - Budget And Financial Resource
PROACE
Dominican RepublicDiploma - Logistics, Transportation And External Commerce
N S CONSULTING
Dominican RepublicSkills
- Time management
- Attention to detail
- Customer service
- Team collaboration
- Packaging and labeling
- Problem-solving
- Storage organization
- Forklift operation
- Documentation and reporting
- Shipping and receiving
Languages
Spanish
Native or Bilingual
English
Limited Working
Timeline
Warehouse Assistant
Al Nour Import
04.2024 - Current
Export Coordinator
Agentes Y Estibadores Portuarios (Ageport)
09.2016 - 01.2023
Equipment Controller
Agentes Y Estibadores Portuarios (Ageport)
09.2014 - 09.2016
Commercial Executive
Masterline Logistics Group
09.2013 - 04.2014
Commercial Executive
Navieras B&R
02.2011 - 01.2012
Equipment Controller
Agencias Navieras B&R
05.2004 - 02.2011
High School Diploma -
Universidad Autonoma Santo Domingo
Diploma - PORT SECURITY
CROWLEY MARINE LINE
Diploma - Budget And Financial Resource
PROACE
Diploma - Logistics, Transportation And External Commerce
N S CONSULTING
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