Radhika Budagala
Richmond,United States
Summary
An accomplished IT Professional and Strategic Leader with over 20 years of experience in successfully leading large-scale, cross-functional, and complex strategic initiatives in the Financial, Banking, and Insurance domains. Proven ability to collaborate with business, tech, and non-tech stakeholders, as well as vendors, in dynamic, fast-paced environments. Strong leadership skills with the ability to create a shared vision for the delivery organization and rapidly adapt to changing environments and technology.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Senior Manager, Software Engineering (Enterprise Servicing & Total Rewards Platforms)
Capital One
07.2019 - Current
- Led the expansion of a consumer correspondence platform managing 24 billion customer documents annually and 100 million letter correspondences.
- Led a cross-functional team of 45 engineers to migrate legacy systems, resulting in a 25% reduction in maintenance costs and improved scalability.
- Achieved an 80% reduction in operational incidents through a major system modernization effort by sunsetting outdated services and introducing a cloud-based solution.
- Enabled customer digital document upload platform convergence at enterprise scale
- Achieved technical operational excellence by sunsetting 25+ legacy services and leading cross-functional teams towards new platform destination architecture delivery
- Managed a diverse portfolio of HR Total Rewards technology projects, improving user experience for 50k+ Capital One associates and their families
Manager, HR Technology (Total Rewards)
Capital One
05.2016 - 06.2019
- Led engineering efforts for cutting-edge HR Line of Business Incentive Compensation applications, creating best-in-class experiences for Capital One associates
- Owned solution delivery while adhering to a defined development life cycle and good software design practices
- Managed objectives, priorities, trade-offs, and risks, mentoring all reporting staff (employees and contingent workers).
Technical Lead & Architect
Capital One Services LLC at ICONMA
04.2015 - 05.2016
- Led HR Line of Business Incentive Compensation technology projects, ensuring top-notch experiences for Capital One associates
- Developed large portions of software independently with a focus on quality in an Agile environment
- Mentored engineering community members and optimized software development lifecycle processes.
Technical Lead & Architect - Consultant
United Services Automobile Association (USAA)
10.2013 - 04.2015
- Led the development and solution delivery of an incentive compensation platform for over 40 U.S. Military Affinity groups.
- Managed a global team of 15 developers across 5 major projects, allocating a $7 million annual budget.
- Collaborated with product leadership and Agile teams to develop SaaS and PaaS application solutions.
Technical Team Lead
Tata Consultancy Services
07.2010 - 09.2013
- Worked with client product and tech management in delivering enterprise-scale deployment of incentives and fraud platforms
- Led an engineering team of 15 people across 3 locations, driving execution excellence and implementing customer support frameworks.
Technical Team Lead
Tata Consultancy Services
09.2007 - 07.2010
- Delivered enterprise-scale deployment of incentives and fraud platforms as the offshore technical team lead, managing a team of 23 engineers
- Drove team execution excellence and implemented best-in-class technology solutions, ensuring resiliency and availability standards.
Software Engineer
Supersoft Technologies
05.2004 - 08.2007
- Application Developer and Systems Engineer focusing on data warehousing and business intelligence solutions.
Education
Master of Science (M.Sc.) in Information Systems -
Acharya Nagarjuna University
07.2003
Skills
- Tech/Digital Transformation
- Tech Strategic Planning
- Talent Development
- Cross-Functional Leadership
- Technical Leadership
- People Leadership
- Java/Python Full Stack Engineering
- Project Management for Large-Scale Initiatives
- Collaboration and Communication with Stakeholders
- Innovation and Problem Solving
- Diversity and Inclusion Advocacy
- Strong Understanding of Financial, Banking, and Insurance Domains
Certification
- AWS Certified Cloud Practitioner (2020)
- Emerging People Leader (2020) - UVA Darden School of Business
- Certified Secure Software Engineer (2020)
- Technical Leadership Development Program (2019) - UVA Darden School of Business
- Architecting on AWS (2018)
- AWS Machine Learning Bootcamp (2017)
- Informatica Certified Developer (2010)
- Oracle Certified Developer (2008)
Linkedinprofile
https://www.linkedin.com/in/radhika-budagala-49a474ba
Timeline
Senior Manager, Software Engineering (Enterprise Servicing & Total Rewards Platforms)
Capital One
07.2019 - Current
Manager, HR Technology (Total Rewards)
Capital One
05.2016 - 06.2019
Technical Lead & Architect
Capital One Services LLC at ICONMA
04.2015 - 05.2016
Technical Lead & Architect - Consultant
United Services Automobile Association (USAA)
10.2013 - 04.2015
Technical Team Lead
Tata Consultancy Services
07.2010 - 09.2013
Technical Team Lead
Tata Consultancy Services
09.2007 - 07.2010
Software Engineer
Supersoft Technologies
05.2004 - 08.2007
Master of Science (M.Sc.) in Information Systems -
Acharya Nagarjuna University
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