Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
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Radhika Dommaraju

Troy,MI

Summary

Industrious Administrator with 15 + years of experience in managing office operations in a fast-paced deadline driven environment. Offering exceptional client service abilities to handle the company’s administrative functions professionally. Detail-oriented individual with ability to prioritize simultaneous responsibilities within time limits. Seeking the position in Human Resources, to utilize experience in diligently managing complex scheduling systems, processing payroll for large teams, and ensuring compliance with company policies. Proficient in QuickBooks and skilled in office administration, employee evaluation, and staff development. Proven ability to maintain confidentiality and handle sensitive information along with strong organization and communication skills and excellent interpersonal relationship skills. Accomplished professional with strong understanding of payroll procedures, tax regulations and benefits administration. Proficient in using multiple payroll software programs with knack for quickly learning new systems. Highly organized, detail-oriented, and efficient at work.

Overview

22
22
years of professional experience

Work History

Human Resources Scheduling and Payroll

Care First Rehabilitation
06.2023 - 12.2024
  • Resolved payroll discrepancies by collecting and analyzing information.
  • Calculated wages, deductions and bonuses in accordance with company policies.
  • Performed data entry tasks and maintained accurate records of employee payroll information.
  • Responded to employee questions and requests for information in timely and knowledgeable fashion.
  • Reconciled payroll discrepancies and responded to inquiries from employees.
  • Reviewed personnel records to determine names, rates of pay, occupations of new hires and changes in wage rates.
  • Maintained confidentiality of employee records and payroll information.
  • Audited timesheets and payroll records for accuracy.
  • Updated employee files with new details such as changes in address or salary levels.
  • Developed and implemented payroll procedures to streamline workflow.
  • Tracked employee vacation, sick and personal time.
  • Monitored overtime and addressed staffing and scheduling issues with department leaders.
  • Oversaw staffing, scheduling and planning for 170-200 employees in multiple departments.
  • Completed human resource operational requirements by scheduling and assigning employees.

Office Manager

Reliable Therapy Services
05.2018 - 06.2023
  • Created and reviewed schedules, maintaining staffing levels to meet service goals
  • Hired, managed and trained 5 administrative staff members, established and monitored goals and conducted performance reviews
  • Composed internal memos, external correspondence and reviewed all documentation to eliminate errors
  • Verified salaried and hourly employees time cards to prepare accurate bi-weekly payroll
  • Created an effective filing system of employees for timely reminders and renewal of documents
  • Recorded and maintained employee and client information with strict adherence to Privacy policies
  • Handled and managed sensitive information of more than 50-60 patients a month

Office Manager

Caring Professional Home Health Care
02.2020 - 01.2022
  • Responsible for all the office management duties
  • Including, ordering/inventory, patient scheduling, hiring, training and evaluating performance
  • Creating New User Profiles and Monitor Access Levels based on roles assigned in Kinnser, Synergy and Axxess software programs
  • Trained employees and addressed user issues
  • Electronically maintaining appointment calendars and meeting rooms
  • Preparing agendas for meetings
  • Maintained files and security of confidential information of more than 30 patients
  • Ensured that multi-discipline assessments are timely and recorded in system, to ensure that physician orders and OASIS are mailed and transmitted on time

QA in Charge

MI House Physician PC
09.2017 - 04.2018
  • Audited per day 20+ Doctor's paperwork for accuracy and completeness
  • Prepared 20+ face to face encounter reports per day for homecare companies allowing revenue increase by 30%.
  • Liaison between the home care providers and the patients to ensure the patients are given care as outlined in the doctor's order increasing patient retention,
  • Maintain and secure all confidential documents and patient information

QA in Charge

Professional Rehab Solutions
02.2014 - 05.2017
  • Started as an intake coordinator for the staffing company that staffs Physical Therapists, Occupational Therapists, Speech Therapists and Nurses
  • Responsible for assigning patients to around 20 home care companies as requested per the physician's order
  • Maintain patient's records received from home care companies
  • Maintained & updated HR files
  • In January 2015, promoted to a QA in charge, additional responsibilities included to validate the records for accuracy and audit any medical discrepancies in the records and resolve them
  • Created and maintained an effective database of the date, time and the type of service provided by the various home care companies
  • Timely submission of accurate paperwork to home care companies was key to the success of this business

HR Coordinator

Verticesoft Technologies Inc.
09.2010 - 01.2014

Worked remotely, responsibilities were to assess the prospective consultants, negotiate their pay rates and prepare contracts for the new consultants

Assist and work with the consultants during the contract period until hired by the clients

  • Managed approximately 20 incoming calls, emails and faxes per day from prospective consultants.

Unit Secretary

William Beaumont Hospitals
01.2003 - 12.2009
  • Worked as a contingent Unit Secretary at the Obstetrics and Gynecology and Pediatrics unit
  • Worked as a Unit Secretary at the Obstetrics and Gynecology and Pediatrics unit
  • Performed all the duties of the unit secretary
  • Completed 120 hours of internship at the Medical Surgical Unit as a Unit Secretary for Unit Secretary Course at the Niles Educational center Troy

Education

Unit Secretary Course -

Niles Educational Center
Troy, MI

Skills

  • Office Management
  • Team building & Supervision
  • Staff Development & Training
  • Accounts Payable/Receivable
  • Reports & Document Preparation
  • Spreadsheet & Database Creation
  • Microsoft Office suite
  • QuickBooks
  • Payroll processing
  • Scheduling
  • Organizational skills
  • Clear oral/written communication

Personal Information

Work Permit: Authorized to work in the US for any employer

Timeline

Human Resources Scheduling and Payroll

Care First Rehabilitation
06.2023 - 12.2024

Office Manager

Caring Professional Home Health Care
02.2020 - 01.2022

Office Manager

Reliable Therapy Services
05.2018 - 06.2023

QA in Charge

MI House Physician PC
09.2017 - 04.2018

QA in Charge

Professional Rehab Solutions
02.2014 - 05.2017

HR Coordinator

Verticesoft Technologies Inc.
09.2010 - 01.2014

Unit Secretary

William Beaumont Hospitals
01.2003 - 12.2009

Unit Secretary Course -

Niles Educational Center
Radhika Dommaraju