Dedicated Program Manager with early-stage start-up experience, highly praised for problem-solving skills, program management, and elevating the customer experience. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Visa Status: Green Card
Overview
4
4
years of professional experience
1
1
Certification
Work History
Program Manager
LGC Biosearch Technologies
Novato, CA
08.2021 - 01.2023
Established milestones and objectives based on input from functional areas and stakeholders.
Managed multiple strategic projects with numerous sub-projects or workstreams.
Developed and maintained logistics workflows, procedures and reports.
Participated in vendor selection and management process for program initiatives.
Engaged and worked alongside cross-functional stakeholders to manage strategic initiatives.
Orchestrated smooth and efficient program development by collaborating cross-functionally across departments.
Identified program obstacles and communicated possible impacts to team.
Managed and supervised administrative and daily program operations, complying with policies and regulations.
Devised creative solutions to critical customer and user needs.
Collaborated with business leadership to set priorities based on business needs, resource capacity and risk exposure.
Program Manager
Datafinity Group
San Jose, CA
04.2021 - 07.2021
Allocated tasks and resources as needed. Actively engaged in process improvement projects for Adobe's Lifecycle Marketing tech stack.
Managed multiple email marketing projects simultaneously and prioritized deliverables for Adobe Lifecycle Marketing (LCM).Executed with a keen eye for detail, ensured processes are adhered to, and able to test projects to prevent error.
Methodically analyzed audience segmentation to achieve overall email marketing goals.
Worked with a variety of stakeholders and global teams to hold them accountable for aggressive project schedules and deliverables.
Shared out daily, weekly, monthly, and quarterly updates to internal and external resources to ensure project and client updates were managed and communicated effectively.
Strategically provided cross-functional leadership to global teams to deploy revenue generating B2C Marketing Programs via Adobe Campaign to list volume of up to 10+ million.
Sr. Program Manager
TerrAvion
Hayward, CA
06.2018 - 08.2020
Developed implementation methodologies to rein in project costs while meeting key milestones.
Developed executive presentations and reports to facilitate project evaluation and process improvement.
Updated operational methods, oversaw accounting procedures, tracked information and compiled data to improve efficiency.
Orchestrated projects within strict timeframes and budget constraints by solving complex problems and working closely with senior leaders.
Identified plans and resources required to meet project goals and objectives by setting realistic timelines and checkpoints.