Radi Massis
8th Street Liquor
Jacksonville,FL
1
Language
1
year of professional experience
Dynamic professional with extensive experience at Blue Beacon Truck Wash, excelling in team leadership and customer service. Proven ability to enhance operational efficiency and elevate customer satisfaction through effective communication and problem-solving. Skilled in multitasking and maintaining cleanliness, consistently achieving high-quality service standards. Reliable and responsible team player dedicated to delivering results.
Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.
Work History
Liquor Store Clerk
2 Months- Processed customer purchases accurately using POS system and handled cash, card, and ID verification.
- Restocked shelves, coolers, and displays to maintain organized, shoppable product presentation.
- Assisted customers with product selection, promotions, and store policies in fast-paced retail setting.
- Checked inventory levels and reported shortages to support timely ordering and replenishment.
- Followed alcohol sales regulations, age verification procedures, and loss prevention standards.
- Reconciled register drawers and maintained accurate sales records at shift end.
- Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies at end-of-shift reconciliations.
- Processed deliveries efficiently, verifying shipment accuracy and stocking shelves in a timely manner to minimize disruption of store operations.
Assistant Handyman
2 Months- Assisted with routine repairs, including plumbing, carpentry, and minor electrical tasks.
- Inspected property issues and reported needed maintenance for timely resolution.
- Repaired doors, fixtures, and hardware to maintain safe, functional spaces.
- Organized tools, supplies, and materials for efficient daily work.
- Responded to household repair requests with reliable, adaptable support.
- Assisted in the successful renovation of multiple properties through diligent work on various tasks, including painting, carpentry, plumbing, and electrical repairs.
- Showcased strong attention to detail in all completed projects, ensuring that the highest quality standards were consistently met.
Bay Supervisor
1 Year 2 Months- Supervised truck wash bay operations, coordinating crew assignments and maintaining workflow efficiency.
- Inspected vehicles before service, identifying damage and documenting required wash instructions.
- Monitored chemical usage and equipment condition, ensuring safe and consistent cleaning results.
- Trained new team members on wash procedures, safety practices, and bay standards.
- Communicated with drivers to confirm service needs and resolve wash bay concerns promptly.
- Enforced safety protocols, reducing hazards around wet surfaces, moving vehicles, and equipment.
- Troubleshot wash equipment issues and escalated maintenance needs to avoid service interruptions.
- Increased customer satisfaction levels by closely monitoring service quality and addressing issues promptly.
- Conducted regular performance evaluations, identifying areas for growth and providing constructive feedback to employees.
Education
No Degree
Skills
Multitasking
Customer service
Cleanliness and organization
Customer assistance
Heavy lifting
Teamwork and collaboration
Problem-solving
Reliable and responsible
Strong communication and interpersonal skills
Professionalism
Languages
Arabic
Native or Bilingual
Timeline
Liquor Store Clerk
8th Street Liquor
09.2026 - CurrentRead More
Assistant Handyman
Family Business
07.2026 - 09.2026Read More
Bay Supervisor
Blue Beacon Truck Wash
07.2025 - 09.2026Read More
Parsons Christian Academy
No Degree
Read More