Radiance Davis
Ballwin,MO
Summary
I have 25 years in the customer service industry. Satisfying customers, staff and helping patients in my career industry has always been my goal's strive to meet all customer service expectations by communicating effectively,resolving all issues and concerns that may occur.
Overview
20
20
years of professional experience
Work History
Imagining Technical Assistant
Missouri Baptist Hospital
St Louis, MO
07.2024 - Current
- Assist Radiology,Techs with patients, answer calls.
- Help patients with physical problems such as lifting,helping moving around etc..
- Transport patients to and from appointments
- Communicates with nurses,Techs patients,etc...
- Assisted organizational efforts by filing, entering data and answering phones.
- Managed inventory of technical supplies and equipment, ensuring availability.
Caregiver
EMEREST HEALTHCARE
SAINT LOUIS, MO
04.2020 - Current
- Assist's with meal planning to meet nutritional plans.
- Transported patients to medical, dental and personal care appointments.
- Engage with patients and families to provide emotional support and daily living instruction.
- DrIve clients to shop for groceries, attend doctor appointments and run errands.
- Provides patients with transportation to and from doctor appointments.
- Cooks appetizing and satisfying meals and snacks.
- Maintains clean and well-organized environment for client happiness and safety.
Lab Associate II
Barnes Jewish Hospital
St Louis, MO
01.2023 - 07.2024
- Obtained, labeled and transported variety of samples and blood specimens.
- Supported cleanliness and health standards to foster safe and effective sample analysis.
- Keeps lab space and equipment clean to prevent contamination with hazardous substances.
- aliquot's portions of serum and place in a separate tube for, testing
- Order tests for patients that are required by physician
- process Fed Ex packages that gets delivered ,from different medical facilities.
Lab Associate II
Christian Northeast Hospital
St Louis, MO
05.2021 - 01.2023
- Follow established guidelines and procedures
- Obtained, labeled and transported variety of samples and blood specimens.
- Performed routine and preventive maintenance on lab equipment and completed documentation.
- Collected, labeled and stored lab samples according to laboratory specifications.
- Prepared specimens and forms for transport to outside laboratories.
- Kept lab space and equipment clean to prevent contamination with hazardous substances.
- Participated in extra training and courses to refine and improve upon industry knowledge.
- Supervised supplies in inventory and notified supervisor of low stock levels.
- Prepared lab for daily operations by stocking materials and equipment.
Supply Technician
St Louis Children's Hospital
St Louis, Mo
07.2018 - 05.2021
- Processed surgical cases for the following day
- assisted nurses with supplies that are needed right away
- Stock trauma car
- Effort administrative duties including , updating patient schedule and make sure every patient is accounted for
- Answered phone in a timely manner
- Responded to trauma calls,needs
Lab Courier
Barnes Jewish Hospital
St Louis, Mo
09.2016 - 07.2018
- Documented pickups and deliveries and submitted reports after shift.
- Sorted parcels according to delivery route.
- Documented patient information
- Cross trained in blood bank and other parts of the courier lab
- Tracked delivery records with manifests using smartphones for customer signatures.
Food Service Worker
Barnes Jewish Hospital
St Louis, Mo
10.2009 - 09.2016
- Served food to patients maintained guest satisfaction and addressed customer needs
- prepared special orders by following prescribed diets
- Answered phones and nurses concerns about the patients diet
- coss trained in all other areas of the department such as, assembly food worker,cater associate and dinning on call clerk
- Maintained professional demeanor during interactions with customers and co-workers.
- Received food orders from individuals and explained offerings.
Merchandise Associate
Macy's
St Louis, Mo
09.2007 - 10.2009
- Used scanners to track parcel information, condition or receipt.
- Used digital database to keep records of units and stock moved.
- Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department.
- Packed, sealed or affixed postage to prepare materials for shipping.
- Tagged all merchandise needed
- completed mark downs during sales and promotions
- answered customer concerns in a timely manner
Teacher's Assistant
Playtime Learning Center
Overland, Mo
08.2004 - 09.2007
- Assisted teachers with instruction and provided clerical support for diverse needs.
- Tutored and assisted children individually and in small groups to help master assignments and reinforce learning concepts.
- Discussed assigned duties with classroom teachers to coordinate instructional efforts.
- Prepared meals, snacks and refreshments for children according to dietary needs and restrictions.
- Read aloud and played alphabet games to encourage early literacy.
- Communicated with parents about daily activities and any concerning behaviors.
- Attended to lunch periods to help children open food packages and monitor activities
- Cared for [Number] children ages [Number] to [Number].
Education
Associates Degree - General Transfer Studies
St Louis Community College
12.2021
High School Diploma -
Riverview Gardens High School
05.2002
Skills
- Receiving,processing samples
- use automated equipment,such as microscopes and automated cell counters
- use automated equipment that analyze multiple samples at the same time
- Record data from medical test and enter patients medical information,etc into patients medical record
- interpersonal
- Teamwork
- Strong work ethic
Timeline
Imagining Technical Assistant
Missouri Baptist Hospital
07.2024 - Current
Lab Associate II
Barnes Jewish Hospital
01.2023 - 07.2024
Lab Associate II
Christian Northeast Hospital
05.2021 - 01.2023
Caregiver
EMEREST HEALTHCARE
04.2020 - Current
Supply Technician
St Louis Children's Hospital
07.2018 - 05.2021
Lab Courier
Barnes Jewish Hospital
09.2016 - 07.2018
Food Service Worker
Barnes Jewish Hospital
10.2009 - 09.2016
Merchandise Associate
Macy's
09.2007 - 10.2009
Teacher's Assistant
Playtime Learning Center
08.2004 - 09.2007
Associates Degree - General Transfer Studies
St Louis Community College
High School Diploma -
Riverview Gardens High School
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