Summary
Overview
Work History
Education
Skills
Timeline
Generic

Radiant VanCooten

Bowie,MD

Summary

Dynamic Executive Assistant with a proven track record at Serene Processing, adept at optimizing executive schedules and enhancing communication. Expert in travel coordination and expense reporting, demonstrating meticulous attention to detail and strong problem-solving skills. Successfully implemented digital systems, reducing administrative time by 65%, while maintaining confidentiality and fostering relationships across teams.

Overview

18
18
years of professional experience

Work History

Executive Assistant

Serene Processing
03.2017 - Current
  • Handled confidential and sensitive information with discretion and tact.
  • Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time. complex calendars, scheduling high-level internal and external meetings, board sessions, and conference calls across multiple time zones.
  • Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
  • Processed travel expenses and reimbursements for executive team and senior management group.
    • Coordinate extensive domestic and international travel arrangements, including itineraries, visas, and accommodations.
    • Prepare, proofread, and edit executive-level correspondence, board reports, and presentations, ensuring accuracy and professionalism.
    • Serve as the primary liaison between executives and staff, clients, and partners, maintaining strong relationships and communication.
    • Oversee expense reporting, invoice processing, and budget tracking, ensuring compliance with company policies.
    • Implement new digital filing and scheduling systems, reducing administrative time by 65%

Executive Assistant /Clinical Administrative Coordinator

Care and Compassion
04.2012 - 03.2017
  • Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
  • Processed travel expenses and reimbursements for executive team and senior management group.
  • Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
  • Served as a liaison between departments to facilitate effective communication throughout the company.
  • Provided full administrative support to senior leadership, including scheduling, meeting preparation, and document management.
    • Organized company events, off-site retreats, and quarterly leadership meetings for up to 100 participants.
    • Created tracking systems for projects and deliverables, ensuring deadlines were met consistently.
    • Handled confidential HR and legal documents with discretion.

Administrative Assistant

Higher Hopes
02.2008 - 03.2012
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Manage calendars, schedule meetings, and coordinate travel arrangements for executives, ensuring timely and organized operations.
    • Prepare reports, presentations, and correspondence, maintaining accuracy and professional formatting.
    • Serve as first point of contact for internal and external inquiries, providing excellent customer service.
    • Maintain office supplies and vendor relationships to ensure smooth day-to-day operations.
    • Implement filing systems and process improvements, increasing workflow efficiency by 59%

Education

Finance

University of Maryland, College Park
College Park, MD
05-2007

Skills

  • Executive support
  • Administrative support
  • Office management
  • Strong problem solver
  • Office administration
  • Meticulous attention to detail
  • Information confidentiality
  • Customer Service-oriented
  • Customer service
  • Expense reporting
  • Scheduling
  • Calendar management
  • Interpersonal communication
  • Professional and mature
  • Travel coordination
  • Meeting planning
  • Travel arrangements
  • Excel spreadsheets
  • Database management
  • Document preparation
  • Proofreading
  • Advanced MS office suite
  • Resourceful
  • Project planning
  • Schedule management
  • File organization
  • Staff management
  • Filing and data archiving
  • Invoice processing
  • Business administration
  • Business correspondence
  • Appointment setting
  • Conflict management
  • Presentation development
  • Report writing
  • Spreadsheet tracking
  • Software knowledge
  • Social media management
  • Technical support
  • Business writing
  • Performance improvement
  • Process improvements
  • Multi-line phone proficiency
  • Risk management
  • Bookkeeping
  • Travel administration
  • Legal administrative support
  • Email management
  • Document handling
  • Administrative support specialist
  • Time management
  • Executive schedule management
  • Problem-solving
  • Honest and dependable
  • Critical thinking
  • Travel arrangement coordination
  • Relationship building
  • Analytical thinking
  • Team leadership
  • Documentation and recordkeeping

Timeline

Executive Assistant

Serene Processing
03.2017 - Current

Executive Assistant /Clinical Administrative Coordinator

Care and Compassion
04.2012 - 03.2017

Administrative Assistant

Higher Hopes
02.2008 - 03.2012

Finance

University of Maryland, College Park

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