Radka Futekova
Elk Grove Village,IL
Summary
Accomplished Operations Manager achieved customer fulfillment goals through effective management of cost and logistics determinants. Implemented plan to maximize company revenues with minimal additional resource investment. Worked closely with internal partners, and adopted new functional technology to meet preset goals and objectives.
Overview
15
15
years of professional experience
Work History
Stockroom Manager
Prada Group
04.2022 - Current
- Responsible for all store related logistics, E-commerce, technology, system maintenance, product care, restoration and repairs operations
- Improved stockroom efficiency by implementing an effective organization system for inventory management.
- Decrease in stock discrepancies from 0.35% shrinkage to 0.01% in 12 months by establishing standardizes operation processes in organizational and sales related audits
- Increase in team productivity by establishing clear guidelines in efficient ways to eliminate errors caused by redundant processes and data
- Collaborated with purchasing department to ensure optimal inventory levels were maintained, minimizing stockouts and overstock situations.
- Streamlined order processing with accurate and timely documentation of incoming shipments.
Assistant General Manager/Merchandiser
Banana Republic Factory Store
10.2017 - 03.2022
- Responsible for all aspects of product merchandising, visual placement and life-cycle, including market demand data analysis, in-season management marketing & signage placement, visual displays and overall store presentation.
- Managed financial aspects of the business, including budgeting, forecasting, and cost control for optimal profitability.
- Optimized scheduling practices to ensure appropriate coverage during peak hours while minimizing labor costs.
- Developed and implemented new operational procedures, streamlining daily tasks and improving overall efficiency.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
- Playing critical role in keeping the store safe and secure, protecting critical store assets and infrastructure, driving profitability through monitoring key KPI's and effective expense management practices, compliance to mobile device management, OMNI process SOP's, SCA, supply and packaging expense management Oracle iProcurement
Sales Manager
The Limited
01.2009 - 08.2015
- Maintained sales and profit goals in a high-volume store, utilize MS QuickBooks for Accounting and quarterly predictability
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Utilized strong organizational and analytical skills and ability to handle multiple tasks
- Develop new procedures for productivity
- Maintained orderly store appearance
- Developed unique solutions to merchandising problems.
Personal Stylist
09.2009 - 01.2013
- Providing excellent customer service, creating strong personal connection with clients by becoming their, in-store, personal stylist
- Adjusting and supporting change of management
- Responsible for stock room appearance
- Executing the visual appearance of the store as part of the visual merchandising team.
Education
Information Technology, Undergraduate - Web Design
Southern New Hampshire University
Southern New Hampshire09.2020
Small and Medium Business Secondary school diploma, Secondary School Graduate - Business Administration And Management
Nesho Bonchev
Panagyurishte 07.2004
Skills
- Project Management
- Data Analysis
- SAP systems
- CRM technologies
- Active Directory and the use of Group Policies
- VMWare
- MS OFFICE
- Positive attitude
- Inventory Management
- Supply Chain Management
Employments
- Gap Inc, 108 N State Street, Chicago, IL, 60602, Apparel Retail Company, 10/2019 - present
- Prada Group, Chicago, IL, 60018, Apparel Retail Company, 04/2022 - present, Stockroom Manager, Responsible for all store related operations in terms of logistics, E-commerce, technology and system maintenance. Store opening and closing SOP
- Limited Brands, The Limited, 114 Woodfield Mall, Schaumburg, IL, 60173, Apparel Retail Business
Languages
English
Italian
Limited Working
Bulgarian
Last Name
Dimitrova Futekova
Home Address
912 Ridge Square, Apt 320, Elk Grove Village, IL, 60007
International Address
ul Lazo Vojvoda 31, Plovdiv, Bulgaria, 4030
Coursework
- Foundations of Project Management - Google 2022
- Ask Questions to make data-driven decisions - Google 2022
- Foundations: Data, Data, Everywhere - Google 2022
- Prepare Data Exploration - Google 2022
- Analyze Data to Answer Questions - Google 2022
- Technical Support Fundamentals - Google 2020
- The Bits and Bytes of Computer Networking - Google 2020
- Small and Medium Business certificate 2004
Timeline
Stockroom Manager
Prada Group
04.2022 - Current
Assistant General Manager/Merchandiser
Banana Republic Factory Store
10.2017 - 03.2022
Personal Stylist
09.2009 - 01.2013
Sales Manager
The Limited
01.2009 - 08.2015
Information Technology, Undergraduate - Web Design
Southern New Hampshire University
Small and Medium Business Secondary school diploma, Secondary School Graduate - Business Administration And Management
Nesho Bonchev
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