Radley Short
Dayton
Summary
Knowledgeable operations manager with a knack for development and adaption. Adept at adjusting to changing situations as well as with helping build buy in amongst multi-faceted teams. Dependable and reliable with a track record of finding ways to make a situation work.
Overview
14
14
years of professional experience
Work History
DC Operations Manager
Home Depot
02.2023 - Current
- Managed supervisors as well as teams of 80+ associates
- Responsible for building and maintaining performance metrics such as production, accuracy, and safety
- Developed training programs for associates and leaders, helping to create and lead building wide programs
- Analyzed performance data to help improve and correct existing and new systems
DC Area Supervisor
The Home Depot
02.2012 - Current
- RDC 5084 Monroe, OH – DC Area Supervisor
Education
Bachelor of Arts - Political Science
Purdue University
West Lafayette, Indiana, USA01.2011
Skills
- Operations Management - Tasked with building and developing current and future leaders; operated with 3 supervisors and 80 associates needing to keep all parties aligned
- Highly proficient at learning and teaching operational programs such as warehouse management and labor management systems
- Proficient with Microsoft Office – Word, Excel, and PowerPoint
- Problem Solver - Extensive time in ICQA and called on to help start up new buildings and systems
- Time Management – Frequently operated multiple positions simultaneously
- 6x Leader of the month, 2 x Leader of region
Timeline
DC Operations Manager
Home Depot
02.2023 - Current
DC Area Supervisor
The Home Depot
02.2012 - Current
Bachelor of Arts - Political Science
Purdue University
LEADERSHIP and ENGAGEMENT
- Goals
- Current Sponsor and Key 2 Captain
- Wrote and submitted a reform program with approval from Co-Captains; looked to simplify the process and increase effectiveness for associates
- Collaborating with two other keys; investing time in and out of work to ensure cohesion and inclusion
- New Associate Coach Program
- Former Sponsor and Key 2 Captain
- Building and leading classes designed to improve retention and performance
- Focus on teaching associates how to teach effectively
- WM Travel Team
- Travelled with a team to multiple RDC and IFC buildings to teach and train the operation and uses of the current WM system
- Helped hands-on training of associates and leaders and helped build training materials
- Responsible for education at associate, supervisor, and operation manager levels
- Mentorship
- Continuously worked to live by the “Empty Your Cup” philosophy and build future leaders and people through the NAC programs, 5030 Bench Builder, and through role as the QA leader
- Mentor for numerous new leaders as well as associates desiring to move into leadership; actively mentoring two associates
- IFC and Weekend Shift
- Ran and operated a shift of twelve people as the only leader in building including during overtime phases
- Responsible for any building issues including injuries, damages, associate relations, and reporting
- Ran the night shift IFC between RDC operational hours including with the additional breakpack phase
- Responsible for both departments including performance, reporting, injuries, or damages
- Delivered the messages of the shift closing and moving to 2nd Key
- Key Carrier
- Have willingly taken on the extra responsibilities associated with opening and closing the building since 2017
- Occasionally covered for security calls to assist AP
- Routinely assists and teaches new Key Carriers the correct procedures to open or close