Radu Pietrosanu
SERVER/BARTENDER
Van Nuys,CA
Summary
Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.
Dedicated food service professional well-versed in food and beverage operations and guest services. Experienced in managing large-scale events or intimate gourmet dining . Successful at building relationships with customers to increase loyalty and repeat business.
Overview
3
3
years of professional experience
14
14
years of post-secondary education
2
2
Certifications
Work History
Server
Malibu Beach Inn
1 2017 - 07.2024
- Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Applied comprehensive knowledge of wine, cocktails and spirits to increase daily beverage sales.
- Cultivated warm relationships with regular customers.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Mixed both standard and specialized drink orders using liquor, bitters, sugars and fruits.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
Server
San Francisco Saloon
03.2013 - 09.2015
- Bussed and reset tables to keep dining room and work areas clean.
- Used slow periods to restock supplies, ice, trays and delivery bags.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
Education
Bachelor of Arts - Foreign Languages Education
University of Valahia
Targoviste, Romania 09.2010 - 06.2013
Master of Science - Economy of Commerce, Tourism And Services
University Of Valahia
Targoviste, Romania 09.2013 - Current
Skills
Hospitality service expertise
Sales expertise
High-volume dining
Food and beverage pairings
Food sales and promotion
Beverage preparation
Food running
Strong Work Ethic
Safe Food Handling
Guest Engagement
Tableside Etiquette
Languages
English
Native or Bilingual
Romanian
Native or Bilingual
Certification
ServSafe Certificate
Accomplishments
- Supervised team of 3-5 staff members.
- Documented and resolved restaurant issues which led to guest satisfaction
Timeline
Master of Science - Economy of Commerce, Tourism And Services
University Of Valahia
09.2013 - Current
Server
San Francisco Saloon
03.2013 - 09.2015
Bachelor of Arts - Foreign Languages Education
University of Valahia
09.2010 - 06.2013
Server
Malibu Beach Inn
1 2017 - 07.2024
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