Radzmia Tating
Doha
Summary
Motivated professional with over 16 years of experience in executive secretarial duties, office administration, human resources, and account management. Proven ability to efficiently manage complex administrative operations and serve as a trusted resource for senior executives, ensuring smooth office functioning. Extensive hands-on experience in all aspects of HR operations, including recruiting and retention, employee relations and performance management, as well as financial record and tender documentation. Possesses strong communication skills, analytical abilities, and a proactive approach to enhancing organizational efficiency. Seeking a position that demands adaptability and precision to further leverage this diverse skill set.
Overview
16
16
years of professional experience
Work History
Executive Secretary
FBA Engineering & Contracting
12.2013 - Current
- Provide administrative support to executives at the high level of administration with administrative tasks like schedules, appointments, and travel.
- Handle incoming and outgoing correspondence by mail, e-mail, and phone in a timely and accurate fashion.
- Plan and schedule meetings, create agendas, take minutes, and provide action items.
- Prepare and type reports, documents, presentations, and letters as required.
- Treat confidential material with utmost confidentiality and discretion.
- Provide support on various projects with timely task completion and deadline compliance.
- Negotiate and resolve any operational or administrative issues that arise, ensuring smooth workflow and productivity.
HR Personnel
FBA Engineering & Contracting
12.2013 - Current
- Post job openings, screen resumes, conduct interviews, and oversee the hiring process.
- Coordinate the new employee onboarding process, such as orientation and training sessions.
- Manage employee issues, resolve disputes, and maintain a positive workplace.
- Accountable for accurately calculating and processing employee leave entitlements, including annual, sick, and other types of leave, in accordance with company guidelines and labor legislation.
- Maintain and hold the employee records like personal information, employment history, and performance appraisals (ERP system, hard and soft copies).
- Process payroll for all the employees on a monthly basis through the ERP system. This includes salaries, deductions, bonuses, and other pay components in accordance with company procedure and law.
- Manage and execute the timely issuance of employees' salaries through the Wage Protection System (WPS) in compliance with local labor laws and regulations. Tasks include creating payroll files, verifying payment details, and uploading the necessary data into the WPS system.
- Assisting the PRO in dealing with all the necessary documents for employees (Medical, fingerprint, QID, HC, Transfer sponsorships and Secondmends).
- Preparation of demand letters and other supporting papers needed to hire new staff/labor from our franchise manpower agencies.
Account Assistant
FBA Engineering & Contracting
12.2013 - Current
- Generate and mail customer invoices for prompt payment and appropriate record-keeping.
- Assist in the reconciliation of bank statements and accounting records to ensure accuracy and identify discrepancies.
- Process and pay supplier invoices for prompt payment and upkeep of expense accounts.
- Assist in the preparation of financial statements, reports, and summaries for management review.
- Assist in maintaining the general ledger, posting journal entries, and ensuring accuracy of accounts.
- Support internal and external audits through document preparation and responding to queries.
- Perform routine administrative functions such as filing, answering the telephone, and correspondence related to accounting operations.
- Oversee daily office operations, including stocking supplies, managing equipment, and ensuring a clean and organized workspace.
- Coordinate and book appointments, meetings, and project schedules for project managers and executives.
- Prepare, file, and revise project records, contracts, permits, and correspondence.
- Answer phones, email, and correspondence, acting as a point of contact for internal and external.
- Provide administrative support to project managers, engineers, and other team members, including reports and presentations.
- Assist in the procurement process by creating purchase orders, tracking deliveries, and managing vendor relationships.
- Assist in sourcing and evaluating suppliers of goods and services.
- Secure and compare quotations to guarantee quality and cost savings.
- Coordinate suppliers to guarantee timely delivery of materials.
- Maintain accurate records of purchase, price, and stock.
- Monitor stock levels and notify the team of low stock.
- Interact with internal departments to ascertain material needs.
- Help resolve issues of delay or variation in delivery.
- Organize and coordinate meetings, including preparing agendas, taking minutes, and following up on action items.
- Assist in ensuring compliance with company policies, safety regulations, and industry standards by maintaining relevant records and documentation.
Receptionist
FBA Engineering & Contracting
12.2013 - Current
- Greet visitors, customers, and suppliers upon arrival, creating a good and professional impression.
- Respond to, screen, and direct calls and emails to the relevant departments or staff.
- Arrange and book appointments and meetings for employees and executives.
- Provide general administrative support, including filing, photocopying, and data input.
- Accountable for receiving, sorting, and distributing incoming mail and packages; processing outgoing mail and shipments.
- Accountable for reporting and notifying maintenance or repair requirements of the office.
- Accountable for monitoring and maintaining office supplies in stock and well-organized at the reception area.
- Accountable for receiving inquiries from clients, vendors, and the general public, answering questions, and providing assistance as needed.
- Responsible for keeping accurate and up-to-date employee and customer contact information in the company database or ERP system. This includes reviewing and updating phone numbers, e-mail addresses, company addresses, and other contact information periodically.
- Ensure data integrity by cross-verifying the information, processing updates in a timely fashion, and resolving discrepancies.
Tender Assistant
FBA Engineering & Contracting
12.2013 - Current
- Prepare, review, and compile all necessary documents required for tender submissions, ensuring accuracy and completeness.
- Coordinate the entire bid process, including collecting information from various departments, setting bid meetings, and establishing deadlines.
- Assist in preparing comprehensive cost estimates, materials, labor, and equipment to assist in competitive bidding.
- Ensure all tender submissions comply with the client's requirements, industry standards, and regulatory guidelines.
Administrative Assistant
FBA Engineering & Contracting
12.2013 - Current
- Manages subcon RFQ related communications.
- Power point presentation capabilities for profile presentation and etc.
- Organizes and coordinate meetings, conferences and travel arrangements.
- Take, type and distributes MOM.
- Implements and maintain office systems.
- Maintains schedules and calendars.
- Arranges and confirm appointments.
- Organizes internal and external events.
- Manages incoming/outgoing calls, emails and fax.
- Set up and maintains filing systems.
- Collates information and maintains database.
- Coordinates the flow of information both internally and externally.
- Operates office equipment.
- Manages office/pantry supplies.
- Liasons with internal and external contacts.
Secretary/ Receptionist
Group 3 Trading & Contracting
11.2012 - 03.2013
- Performs a variety of clerical and administrative sales stuffs.
- Ensures the smooth flow and valid information of the clients.
- Processes the valid sales made by the agent and ensures that the order is delivered to the client immediately.
- Phone contacts to augment the efforts of the sales agents as needed.
- Processes sales data, sales progress report, and other sales related reports and records using MySQL data base.
- Data entry to track the delivery of the sales and other necessary services to customers as directed by the sales agent and management.
- Performs the duties of international shipping and tracking of orders to the customers.
- Answers telephone calls, conveys messages and monitors the flow of emails.
- Answers routine sales questions and directs questions to appropriate personnel when necessary.
- Verifying the authenticity of the calls between agents and clients.
- Checking the validity of the sales.
- Filing and making reports of all the valid and invalid sales.
- Operating or managing the floor where agents making calls to the clients.
- Prepares the daily sales report.
- Assists agents regarding their issues with their clients.
- Checks the tracking numbers of the undelivered orders of the clients and verifying the reasons why orders aren't delivered.
- Computing the daily, weekly and monthly sales.
- Encoding all the confidential data in our system.
- Verifying the correct address of the clients using USPS.
Admin Assistant/Voice Logger/Operation/Data Encoder
Ascend Asia / Asia One Pro
11.2008 - 10.2012
- Identify potential risks associated with the tender and provide recommendations to mitigate them.
- Manage the timely submission of tender documents, including printing, binding, and delivery.
- Maintain a database of past tenders, bids, and outcomes to support future tendering activities.
- Communicate with clients to clarify tender requirements and respond to queries.
- Track the status of submitted tenders, follow up with clients, and assist in negotiations as required.
Education
BS - Computer Science
Western Mindanao State University
01.2008
High School Graduate - undefined
Ayala National High School
01.2002
Elementary Graduate - undefined
Ayala Central School
01.1998
Skills
- Efficient email organization
- Streamlined email processing
- Appointment management
- Organized meeting planner
- Information gathering
- Data sourcing
- Detail-oriented data input
- Proficient in ERP systems
- MySQL data querying skills
- Customer service expertise
- Skilled in utilizing Google Suite tools
- Experienced in Microsoft Office applications
- Graphic design using Canva
- Operational support
- Experience with Wages Protection System
Job Titles
- EXECUTIVE SECRETARY
- OFFICE ADMINISTRATOR
- HR PERSONNEL
- RECEPTIONIST
- ACCOUNT ASSISTANT
- TENDER ASSISTANT
Personal Information
- Height: 5'4"
- Date of Birth: 04/29/85
- Marital Status: Single
- Religion: Islam
Timeline
Executive Secretary
FBA Engineering & Contracting
12.2013 - Current
HR Personnel
FBA Engineering & Contracting
12.2013 - Current
Account Assistant
FBA Engineering & Contracting
12.2013 - Current
Receptionist
FBA Engineering & Contracting
12.2013 - Current
Tender Assistant
FBA Engineering & Contracting
12.2013 - Current
Administrative Assistant
FBA Engineering & Contracting
12.2013 - Current
Secretary/ Receptionist
Group 3 Trading & Contracting
11.2012 - 03.2013
Admin Assistant/Voice Logger/Operation/Data Encoder
Ascend Asia / Asia One Pro
11.2008 - 10.2012
High School Graduate - undefined
Ayala National High School
Elementary Graduate - undefined
Ayala Central School
BS - Computer Science
Western Mindanao State University
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