Rae KillsPlenty
Summary
Talented Dental Assistant with 10 years of experience working with dental staff to treat patients. Skilled at taking dental x-rays, preparing dental impressions and assisting dental hygienists and dentists. Expert at creating and maintaining clean and sterile environments.
Overview
7
7
years of professional experience
Work History
Purchased and Referred Specialist
Three Affiliated Tribes
04.2023 - Current
- Initiate medical authorizations to include hospitalization and professional fees for eligible native american patients.
- Maintains denial correspondence files assuring that all appropriate documentation is included in file.
- Tracks PRC cases through the process of appointment, procedural scheduling, outcome, third party insurance eligibility determination, and final claims payment processing.
- Gathers patient demographic information, updates patient information and determines eligibility for services.
- Works with accounts payable to assure claims are paid in a timely manner.
Dental Director
Rem DDS
01.2021 - 03.2023
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
- Maintained strict compliance with industry regulations and standards in all aspects of the practice.
- Developed policies and procedures for effective pharmacy management.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Mentored junior dentists and dental hygienists, fostering professional growth and development.
- Streamlined dental office operations for improved efficiency and increased revenue.
- Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
- Assisted with medical coding and billing tasks.
- Managed patient complaints effectively and empathetically; implementing resolutions in line with office policies and procedures.
- Enhanced patient satisfaction by efficiently managing appointment scheduling and confirming appointments in a timely manner.
- Placed new supply orders, managed inventory and restocked clerical spaces.
- Increased revenue by diligently tracking insurance claims, processing payments, and resolving billing issues.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Conducted patient intake interviews, recording and documenting relevant information.
- Greeted visitors and patients to determine needs, check appointments, and direct accordingly.
- Secured sign-in sheets, dental charts, and encounter forms to safeguard sensitive data and information.
- Completed administrative patient intakes with case histories, insurance information and mandated forms.
- Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
- Managed office logistics by scheduling appointments, maintaining files and collecting payments.
- Boosted office productivity by maintaining accurate records and updating patient information in a timely manner.
- Nurtured a positive and supportive work environment for staff members by fostering open communication and teamwork within the office.
- Provided excellent customer service to create positive experiences and build patient trust.
- Mentored junior dental assistants, sharing valuable knowledge to strengthen the overall quality of the team''s performance.
- Maintained detailed patient records, contributing to better-informed treatment decisions and continuity of care.
- Verified patient insurance eligibility and benefits.
- Verified proper operation of dental equipment by completing preventive maintenance, troubleshooting malfunctions, and calling for repairs.
- Assisted in marketing efforts to attract new patients, showcasing the practice''s commitment to top-notch oral health care services.
- Ensured strict adherence to infection control protocols, maintaining a safe and sanitary work environment for both staff and patients.
Dental Assistant
Boaindentalcare
06.2021 - 04.2022
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Prepared instruments and equipment for use in dental procedures, ensuring their availability when needed.
- Collaborated with the dental team to develop customized treatment plans for individual patients.
- Streamlined appointment scheduling for increased efficiency and reduced wait times.
- Scheduled and confirmed patient appointments.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Assisted dentists by passing instruments, suctioning intraoral fluids, adding water, and mixing materials for fillings, casts and impressions.
- Contributed to office organization by maintaining accurate patient records and updating files regularly.
- Assisted in chair-side dental procedures by filling cavities and taking impressions.
- Measured and recorded vital statistics by taking patients' blood pressure, temperature, and pulse.
- Monitored patient comfort and safety during dental procedures.
- Prepared patient x-rays and images for dentist review.
- Worked well in a team setting, providing support and guidance.
- Identified issues, analyzed information and provided solutions to problems.
- Entered patient data into computer system, adhering to strict privacy laws and maintaining high level of accuracy.
- Scheduled appointments, prepared bills and received payment for dental services by completing insurance forms, verifying insurance information, and maintaining records.
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Supported dentists during oral surgeries by preparing surgical rooms with necessary tools and sterilized instruments.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Prepared and positioned patients for procedures, clipping dental napkins and placing patient safety devices.
- Exposed, developed and mounted dental x-rays.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
Dental Assistant
Aspen Dental
07.2019 - 06.2021
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Prepared instruments and equipment for use in dental procedures, ensuring their availability when needed.
- Collaborated with the dental team to develop customized treatment plans for individual patients.
- Streamlined appointment scheduling for increased efficiency and reduced wait times.
- Scheduled and confirmed patient appointments.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Assisted in chair-side dental procedures by filling cavities and taking impressions.
- Contributed to office organization by maintaining accurate patient records and updating files regularly.
- Measured and recorded vital statistics by taking patients' blood pressure, temperature, and pulse.
- Handled administrative tasks such as billing, insurance claims processing, and appointment confirmation calls to support office operations efficiently.
- Monitored patient comfort and safety during dental procedures.
- Conducted preliminary assessments of new patients, gathering crucial information for accurate diagnoses.
- Prepared patient x-rays and images for dentist review.
- Increased patient retention by building rapport through excellent communication skills and a friendly demeanor.
- Staged tray for procedures by arranging dental instruments and equipment.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Educated patients on proper oral hygiene techniques, promoting long-term dental health.
- Reduced appointment cancellations by implementing reminder calls and text messaging services, resulting in improved scheduling efficiency.
- Prepared and sterilized instruments and materials for use by dentists.
- Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Took dental images following strict patient protection rules, applying lead aprons.
Pediatric Dental Assistant
Accent Dental
01.2019 - 07.2019
- Assisted with billing and insurance tasks when needed, helping families navigate financial aspects of their child''s dental care.
- Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
- Educated parents on preventative measures such as proper brushing techniques, flossing habits, and nutritional choices that contribute positively to their child''s oral health.
- Continuously updated knowledge of pediatric dentistry best practices through ongoing professional development opportunities.
- Explained treatment procedures and instructed patients on home care guidelines.
- Designed dental report card to explain patient dental health status and treatment plans.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
- Exposed, developed and mounted dental x-rays.
- Provided post-operative care instructions to parents or guardians, promoting proper healing and recovery after dental treatments.
- Scheduled and confirmed patient appointments.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Staged tray for procedures by arranging dental instruments and equipment.
TMJ Dental Assistant
Southwest Orofacial Group
01.2018 - 02.2019
- Prepared and positioned patients for procedures, clipping dental napkins and placing patient safety devices.
- Measured and recorded vital statistics by taking patients' blood pressure, temperature, and pulse.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Served as a liaison between the dentist''s office and local schools/community organizations creating awareness about oral healthcare.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Educated patients and caregivers on proper ways to use breathing apparatuses at home.
- Assisted physicians in diagnosis and treatment of patients.
- Ensured strict adherence to patient privacy regulations by maintaining confidentiality of all medical records and personal information.
- Taking impressions for sleep appliances
- delivery of sleep appliances
Lead Dental Assistant
Big Smiles Dental
01.2017 - 01.2018
- Measured and recorded vital statistics by taking patients' blood pressure, temperature, and pulse.
- Staged tray for procedures by arranging dental instruments and equipment.
- Prepared and sterilized instruments and materials for use by dentists.
- Participated in ongoing professional development opportunities, staying current on best practices within the field of dentistry.
- Monitored patient comfort and safety during dental procedures.
- Going to schools to preform dental exams on students
- Prepared patient X-rays and images for review by dentist.
- Mentored junior dental assistants, sharing valuable knowledge to strengthen the overall quality of the team''s performance.
- Training dental assistants and other leads
Education
Dental Assisting - Dental Assisting
Ross Medical Education Center - Niles, Oh
Niles, OH05.2011
Skills
- Sterilization techniques
- Complex Problem-Solving
- Patient Services
- Proficient in Dentrix, Open dental, Eaglesoft
- Patient Recordkeeping
- Patient Education
- Patient Relations
- Strong Communication Skills
- Patient Feedback Surveys
- Relationship Building
- Patterson EagleSoft
- CPR/AED
- Medical Charting
- Team Collaboration
- Appointment Scheduling
- Emergency Dental Care
- Treatment Planning
- Stress Tolerance
- Office Administration
- Dental staff support
- Instrument Sterilization
- Dental Billing
- Appointment scheduling efficiency
- Patient Records Management
- Dental materials expertise
- Instrument Tray Preparation
- Disinfection and Sterilization
- Oral Surgery
- Sanitation protocols
- Treatment Room Breakdown
- Data Verification
- Oral Health Assessments
- Dental office administration
- X-Ray Processing
- Infection control proficiency
- Document Management
Timeline
Purchased and Referred Specialist
Three Affiliated Tribes
04.2023 - Current
Dental Assistant
Boaindentalcare
06.2021 - 04.2022
Dental Director
Rem DDS
01.2021 - 03.2023
Dental Assistant
Aspen Dental
07.2019 - 06.2021
Pediatric Dental Assistant
Accent Dental
01.2019 - 07.2019
TMJ Dental Assistant
Southwest Orofacial Group
01.2018 - 02.2019
Lead Dental Assistant
Big Smiles Dental
01.2017 - 01.2018
Dental Assisting - Dental Assisting
Ross Medical Education Center - Niles, Oh
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