Dynamic and performance-driven business professional with high integrity, strong work ethic and great leadership skills. Meticulous and resourceful Business Manager with proven success leading productive teams, controlling budgets, networking to drive growth initiatives and marketing to maximize brand outreach.
Overview
16
16
years of professional experience
Work History
Strategic Business Manager
TD Synnex
04.2022 - Current
Responsible for developing and executing strategies to achieve the company’s long-term goals
Analyzed market trends, conducted competitive research, and identified new business opportunities
Worked closely with executive leadership to align strategy with overall company goals and objectives
Built brand awareness, handled oversight and development of corporate strategies, and generated leads through marketing campaigns and programs
Considered business demands and customer preferences when developing pricing structures and marketing plans
Developed insights on marketing campaigns and consulted with service product development teams to enhance service products based on customer data
Capitalized on industry and marketplace trends to strategize solutions and enhance business operations.
Senior Strategic Alliance Manager
Scantron Technology Solutions
03.2018 - 03.2022
Built brand awareness, generated leads through marketing campaigns and programs
Considered business demands and customer preferences when developing pricing structures and marketing plans
Developed insights on marketing campaigns and consulted with service product development teams to enhance service products based on customer data
Capitalized on industry and marketplace trends to strategize solutions and enhance business operations
Built, implemented, and enhanced national marketing initiatives
Helped incorporate product changes to drive customer engagement and firm profits
Implemented marketing strategies resulting in 40% growth of customer base
Leveraged industry trends and competitive analysis to improve customer relationship building
Established, initiated, and optimized business development strategies based on company targets, product specifications, market data, and budget factors
Coordinated innovative strategies to accomplish business objectives.
Channel Account Manager
Cintas
03.2016 - 04.2017
Secured high-value accounts through consultative selling, effective customer solutions, and promoting compelling business opportunities
Tracked sales data to assess trends and make proactive strategy changes
Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction
Motivated team members to meet and exceed sales targets
Developed highly profitable pipeline based on multiple sales penetration techniques
Liaised between account holders and various departments, communicating effectively to maintain customer satisfaction and uphold company protocols
Maintained extensive knowledge of competitors' offerings and presence in assigned territory
Boosted revenue by bringing in and cementing relationships with new clients and optimizing servicing of existing customer accounts
Visited customer locations to determine needs, set up contracts, and provide training
Asked appropriate open-ended questions to discover prospects' needs and requirements
Identified and qualified accounts to assess revenue potential
Brought in new accounts through successful networking strategies and promotional approaches
Forecasted account needs and metrics based on market and product data
Maintained weekly sales tracking and leadership reports to support operational enhancement and implement corrective actions
Resurrected and monetized dormant leads to build a book of business and increase revenues.
Business Consultant
Ecommerce, LLC
07.2015 - 02.2016
Set, enforced, and optimized internal policies to maintain efficiency and responsiveness to demands
Offered expertise on employee and business development plans to enhance implementation and routine oversight
Wrote and realigned key plans, including functional specifications, feasibility analysis, and requirements definitions to facilitate smooth and efficient improvement strategies
Identified key products, services, and customers and used data to devise innovative sales and marketing plans enabling dramatic growth
Provided personalized business consulting and overhauled services to strengthen client success
Evaluated situations and delivered targeted solutions using various tools and resources
Aided senior leadership during the executive decision-making process by generating daily reports to recommend corrective actions and improvements
Developed complete business plans and operational strategies for new and existing business
Enhanced client satisfaction ratings by resolving difficult customer issues through completion
Led corrective action plans, procedure development, staff performance reviews, and training programs.
Business Development Manager
ServRight
Columbus, Ohio
10.2008 - 12.2013
Built brand awareness, generated leads through marketing campaigns and programs
Considered business demands and customer preferences when developing pricing structures and marketing plans
Developed insights on marketing campaigns and consulted with product development teams to enhance products based on customer data
Compiled product, market, and customer data to forecast accurate sales and profit projections
Capitalized on industry and marketplace trends to strategize solutions and enhance business operations
Collaborated with senior sales, engineering, and other business development executives to create best practices marketing initiatives and media positioning for vertical markets
Developed creative sales tools, including presentations, trend reports, kitted assets, and product data sheets
Developed and implemented favorable pricing structures balancing firm objectives against customer targets
Helped incorporate product changes to drive customer engagement and firm profits
Evaluated consumer preferences and behaviors, combined with market trends and historical data, to adjust and enhance campaigns
Developed innovative and targeted collateral to support overall branding objectives
Leveraged industry trends and competitive analysis to improve customer relationship building
Established, initiated, and optimized business development strategies based on company targets, product specifications, market data, and budget factors
Coordinated innovative strategies to accomplish objectives and boost long-term profitability.
Channel Account Manager
Reliable IT
Communicated regularly with territory, regional, and strategic managers for daily support and strategic planning for accounts
Conducted market research to attract clients in new territories
Used consultative sales techniques to pinpoint customers' advertising needs and close on short-term and long-term sales contracts
Researched and customized service proposals for clients to meet requirements and set profitable compensation scale
Developed sales leads and uncovered new business opportunities through prospecting and cold calling
Contacted clients in person and on the telephone to obtain feedback about services purchased.
Chief, Executive Actions, Commanders Action Group (TS/SCI) at Headquarters Space Operations CommandChief, Executive Actions, Commanders Action Group (TS/SCI) at Headquarters Space Operations Command