Rae Lightner
Compton,California
Summary
Dynamic property manager with over18 years of experience in multifamily and commercial management, specializing in optimizing property operations and enhancing tenant satisfaction. Proven track record in managing diverse portfolios, including commercial spaces, with a strong focus on financial performance, strategic marketing, and tenant relations. Adept at negotiating leases, overseeing vendor contracts, and managing budgets to drive revenue growth. Eager to leverage extensive property management expertise and a commitment to excellence in a property management role, contributing to the success and profitability of residential and commercial assets.
Overview
20
20
years of professional experience
Work History
Property Manager
Trillium
11.2023 - Current
- Ensure the condition and quality of the communities, by developing and managing resident communication for 300+ Section8 senior residents, achieving a 16% reduction in maintenance response time, improving satisfaction to ensure the condition and quality of the communities
- Oversaw administration for 110 conventional residents and 30 vouchered residents
- Develop and manage resident communications.
- Effectively communicate strategic business practices with leaders within the community to ensure efficiency and consistency with weekly/monthly/annual performance analyses providing accurate projections
- Manage vendor relations and leasing applications while auditing and adhering to lease file policy
- Build relationships with internal and external customers to provide best in class service.
Property Manager
QRM CORP
05.2023 - 11.2023
- Oversaw financial budgets and controlled operating and capital expenditures, leading to increased property revenue by lowering turn costs and increasing market rates on new leases
- Processed all invoices and accounts receivable while collaborating with the accounting department on delinquency reports and monthly reconciliations
- Supervised on-site personnel, providing coaching on various aspects of property management, including repairs, work orders, and resident relations
- Increased property occupancy rates through effective marketing and thorough tenant screenings
Assistant Property Manager
Cushman & Wakefield
01.2022 - 05.2023
- Supervised472 units and15 commercial tenants, handling tenant complaints promptly and reconciling deposit accounting
- Maintained accurate records of all resident and commercial correspondence using CRM and Yardi systems, ensuring compliance with reporting requirements
- Achieved high payment rates through establishing positive relationships with residential and commercial residents
- Oversaw and coached the leasing process leasing team of three, collaborating with a maintenance team to complete work orders and make-readies
Property Manager
Universal Standard Housing
01.2021 - 01.2022
- Responded promptly to tenant complaints and coordinated repairs with service providers
- Organized regular maintenance and capital improvement projects, providing updates on progress to the Regional Team
- Developed and executed a plan to achieve and maintain a95% occupancy rate
Property Manager
Moss & Company
01.2020 - 01.2021
- Achieved a16% reduction in maintenance response time and improved resident satisfaction through effective operations management
- Coordinated collection procedures, resulting in a20% increase in rent collection and monitored timely receipts
Property Manager
Thomas Safran & Associates
01.2017 - 01.2019
- Supervised on-site staff for three properties, preserving property conditions and conducting income certifications according to state guidelines
- Achieved a15% reduction in tenant complaints by incorporating resident activities and improving property reputation
Leasing Manager
Oakwood Corporate Housing
01.2005 - 01.2017
- Managed leasing processes and trained an on-site team, increasing property occupancy rates through effective marketing and tenant screenings
- Developed departmental organization strategies to improve workflow and customer service response
Education
Bachelor of Applied Science - Project Management
Arizona State University
Tempe, AZ04.2025
Associate Degree - Interdisciplinary Studies
Southwest Community College
Los Angeles, CA06.2015
Skills
- Conventional & LIHTC Management
- Lease & Contract Negotiation
- Training & Development
- Property Operations
- Property Inspections & Audits
- Client & Resident Satisfaction
- Problem Resolution
- Strategic Marketing
- Onsite & Vendor Management
- Manage Financial Reporting
- Microsoft365
- AppFolio
- Yardi
- MIS
- RealPage/Onesite
- CoStar
- Southern California MLS
Timeline
Property Manager
Trillium
11.2023 - Current
Property Manager
QRM CORP
05.2023 - 11.2023
Assistant Property Manager
Cushman & Wakefield
01.2022 - 05.2023
Property Manager
Universal Standard Housing
01.2021 - 01.2022
Property Manager
Moss & Company
01.2020 - 01.2021
Property Manager
Thomas Safran & Associates
01.2017 - 01.2019
Leasing Manager
Oakwood Corporate Housing
01.2005 - 01.2017
Bachelor of Applied Science - Project Management
Arizona State University
Associate Degree - Interdisciplinary Studies
Southwest Community College
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