Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Timeline
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Rae McLaren

Rye,TX

Summary

Background includes organizing classes, materials and equipment for position specific and company training courses. Organized, proactive and flexible team player with excellent multitasking and time management skills.

Hardworking Training Coordinator well-versed in handling all support functions and managing communication between trainers and participants. Skilled in identifying areas of focus. Offering 7 years of related experience.

Led safety meetings and safety classes Enthusiastic Training Coordinator eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of company programs and training in companywide rules and policies . Motivated to learn, grow and excel in Human resources and reception areas.

Overview

26
26
years of professional experience

Work History

Training Coordinator

Walmart
Vancouver, WA
07.2006 - 08.2019
  • Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness for 350 associates.
  • Gathered data about course success and participant experiences to help with future course planning.
  • Assisted with support functions such as budgeting and technology coordination.
  • Provided assistance for delivery of training courses by scheduling virtual meeting rooms and managing team calendars. Up to 10 associates weekly
  • Worked with central management to identify, plan, align and address training needs.
  • Time sheets, vacation and time off approval and all things pertaining to payroll and filing. Office work
  • Conducted job offers. Answered phones up to 100 calls a day. Assisted associates with opportunities and job advancement and trouble shooting
  • Liaised between trainers and course participants
  • Monitored training reports within learning management system for respective roles to promote initial and annual training completion
  • Provided recommendations for process improvements and discontinuation of ineffective or outdated methods
  • Trained and mentored 10 new personnel hired to fulfill various roles, weekly
  • Coordinated associates with disabilities, proper training, such as hearing impaired associates with interpreters

Dispensing Optician

Walmart
Vancouver, Washington
07.2006 - 08.2019
  • Adjusted frames to fit patient faces by bending and shaping with hands, tools and heat.
  • Completed facial measurements such as temple length, bridge size and vertex distance.
  • Set up attractive displays, shared current promotions and offered excellent customer service to increase satisfaction.
  • Filed claims with vision and medical insurance companies to garner payment for optical services.
  • Helped clients try on and select new frames and recommended lens options to meet specific needs.
  • Educated clients about how to adapt to, wear and care for eyeglasses.
  • Calibrated seg heights, vertex and pupillary distance and pantoscopic tilt to customize eyeglass orders and create perfect fit.
  • Recorded and measured accurately and placed orders with eyeglass manufacturers.
  • Instructed patients on proper insertion, removal and cleaning techniques for contact lenses.
  • Contacted patients when eyeglasses or contact lenses arrived in store and assisted with final fitting.
  • Suggested optional items such as lens coatings and lightweight lenses to improve patient experience with eyeglasses.
  • Maintained thorough records of customer information, prepared detailed work payments, processed insurance claims and collected balances from customers.
  • Discussed optimal lens, coating and frame recommendations with customers to meet individual needs.

Education

State License - Nail Technician

Fullen School of Hair Design
Scottsbluff, NE
04.2021

Skills

  • Presentation Materials
  • Standard Operating Procedures Maintenance
  • Training Method Development
  • Materials Organization
  • Orientation and Onboarding
  • Team Exercises
  • Employee Interviewing
  • Virtual Learning Management
  • Program Monitoring and Tracking
  • Training Materials and Documentation
  • Safety Policies and Procedures
  • Professional Phone Etiquette
  • Informational Packets
  • Work Coordination
  • Special Needs Clientele

Accomplishments

Received numerous awards for safety in the workplace and community volunteering. (Relay for Life- team captain, Muscular Dystrophy, ALS and Autism)

Affiliations

Lifetime member of the Ladies Auxilliary to AMVETS Post 13 in Romayer Texas

Timeline

Training Coordinator

Walmart
07.2006 - 08.2019

Dispensing Optician

Walmart
07.2006 - 08.2019

State License - Nail Technician

Fullen School of Hair Design

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Rae McLaren