Summary
Overview
Work History
Education
Skills
Timeline
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Rae Shoemaker

Rae Shoemaker

Oklahoma City,OK

Summary

Highly organized, detail-oriented team player with early-career receptionist and customer service experience, plus 10+ years of running a client-facing design business. Adept at greeting clients, managing calendars, handling inquiries, and supporting sales conversations. Eager to bring strong multitasking and communication skills to the proper receptionist role.

Overview

18
18
years of professional experience

Work History

Freelance Graphic Designer

· RaeShoemaker.com
09.2012 - 08.2025
  • Manage all client communications, project intake, and billing for 10 or more small-business clients.
  • Coordinate project timelines using Google Calendar.
  • Respond to email and phone inquiries within 24 hours.
  • Prepare proposals, contracts, and invoices; maintain accurate financial and project records.

Intern

· Blu Dot
Minneapolis, Minnesota
09.2023 - 11.2023
  • Learned product photography techniques: lighting setups, camera operation, and composition.
  • Managed studio inventory, tracked incoming and outgoing samples, and organized props for shoots.
  • Cleaned, maintained, and optimized the photo studio workflow for a 3-person team.
  • Prepared and organized products for photography sessions, ensuring 100% readiness on shoot days.

Community Manager / Receptionist

pYzam
Scottsdale, Arizona
09.2007 - 09.2008
  • Welcomed and assisted over 20 in-person and phone clients daily, routing them to the proper contacts.
  • Managed front-desk email and phone queues; scheduled community events, and internal meetings.
  • Performed clerical duties: data entry, filing, document preparation, and light bookkeeping.
  • Moderated online forums, resolved user issues, and tracked engagement metrics.

Education

Minneapolis College of Art & Design
Minneapolis, MN
01-2023

Madison Area Technical College
Madison, WI
01-2004

Skills

  • Client greeting and phone etiquette
  • Appointment scheduling and calendar management
  • Microsoft Office Suite (Word, Excel, Outlook) — 9/10 proficiency
  • CRM systems (Salesforce, HubSpot, etc) — familiar
  • Data entry and record keeping
  • Multitasking in fast-paced environments
  • Adobe Creative Suite

Timeline

Intern

· Blu Dot
09.2023 - 11.2023

Freelance Graphic Designer

· RaeShoemaker.com
09.2012 - 08.2025

Community Manager / Receptionist

pYzam
09.2007 - 09.2008

Minneapolis College of Art & Design

Madison Area Technical College

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