Raeana Andrade

• Monitored inventory levels of supplies and communicated needs to management for restocking.
• Fostered positive relationships with regular patrons, contributing to customer loyalty and repeat business.
• Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
• Cultivated warm relationships with regular customers.
• Streamlined dining experience for patrons through consistent communication with kitchen staff regarding order updates and special requests.
• Set up dining room to promote welcoming environment and meet or exceed hospitality and service standards.
• Contributed to increased sales by upselling menu items and suggesting daily specials to guests.
• Accurately managed cash transactions while handling high-volume shifts, ensuring balanced registers at the end of each shift.
• Displayed extensive knowledge of menu offerings and ingredients, allowing for informed recommendations to diners with dietary restrictions or preferences.
• Received numerous positive reviews from customers on online platforms, contributing to an increase in repeat business for the restaurant.
• Boosted restaurant reputation with exceptional attention to detail, prompt service, and a friendly demeanor.
• Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
• Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.

• Provided excellent customer service by promptly addressing guest inquiries and requests.
• Managed multiple tables efficiently during peak service hours, ensuring timely food delivery.
• Collaborated with kitchen staff to ensure accurate order preparation and presentation.
• Maintained cleanliness and organization of dining area, enhancing overall guest experience.
• Implemented suggestions for menu improvements based on customer feedback to enhance offerings.
• Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
• Enhanced customer satisfaction by providing attentive service and efficiently addressing concerns.
• Assisted in training new waitstaff members, fostering a team-oriented work environment.

• Handled all certified and regular mail processing and documentation

• Supported claims adjusters by organizing files and maintaining case records

• Conducted outgoing calls related to insurance claims with professionalism and clarity

• Managed daily bar operations, ensuring high-quality service and product availability.
• Trained and supervised staff in proper beverage preparation and customer interaction techniques.
• Implemented inventory control procedures, reducing waste and improving stock management efficiency.
• Developed cocktail menu offerings, enhancing guest experience with innovative drink selections.
• Monitored compliance with health and safety regulations to maintain a secure environment for guests and staff.
• Coordinated special events, optimizing bar layout and staffing for peak performance during busy periods.
• Established strong vendor relationships to ensure timely delivery of supplies and competitive pricing on products.
• Closed out cash register and prepared cashier report at close of business.
• Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
• Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
• Mentored and trained staff members to ensure exceptional customer service standards.
• Kept alcoholic beverages well-stocked and organized to meet expected demands.
• • Managed employee schedules and shift coverage