Rae Ann Fletcher
Flowery Branch,GA
Summary
Detail-oriented Accounts Receivable Specialist with extensive experience in managing billing processes, account reconciliation, and financial reporting. Proficient in implementing accounting systems and enhancing operational efficiency. Authorized to work in the US for any employer.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Accounts Receivable Specialist
Connext
Duluth, GA
12.2022 - Current
- Prepared customer invoices with a high degree of accuracy, including accompanying details and customer-required worksheets or files, by due dates for Project Services, MaaS, Deployment, and TaaS departments.
- Processed payments, refunds, and adjustments to customer accounts in QuickBooks and Sage.
- Maintain/monitor client invoicing portal (Ariba, Coupa).
- Generated weekly aging reports used to identify delinquent accounts requiring follow-up action, initiated collection efforts with customers to resolve questions and disputes in a timely manner.
- Collaborated with the sales department to ensure the accuracy of billing information schedules and formats provided by customers, and processed new customer forms to set up accounts in the system.
- Recommended process improvements that increased efficiency in Accounts Receivable operations.
- Initiated contact with external auditors as needed during annual financial audit processes.
Accounts Receivable
Pacific Neon Company
Sacramento, CA
01.2017 - 06.2021
- Performed research and analysis to resolve payment issues and communicates them with supervisor and customers
- Contacted clients with past due accounts to formulate payment plans and discuss restructuring options
- Handled high volume of in-bound calls pertaining to reconciliation of delinquent accounts
- Prepared billing statements and invoices for customers and recorded transaction date, price, and fees to support accuracy
- Processed and verified tax exempted certificates
- Tracked contracts, proposals, and waivers to keep billing accurate and current
- Prepared and mailed invoices to customers, processed payments, and documented account updates
- Managed monthly reconciliation schedules for assigned accounts
- Managed costs, billing and resolved financial discrepancies effectively through organizational management of account information using Sage Businessworks, Ariba, Walmart and V-Sign software
- Reduced time and costs by implementing new accounting procedures
- Reviewed time and attendance records to identify billable items
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable
- Managed complex finance projects under direction of senior management to meet deadlines and budget limitations
- Gathered, evaluated, and summarized account data in detailed financial reports
- Entered figures using 10-key calculator to compute data quickly
Accountant
DWB Security Services INC
North Highlands, CA
06.2014 - 06.2015
- Maintained Accounts payable, Accounts receivable, and general ledger using the QuickBooks software program
- Collect payment from customers and accurately record it into the system
- Processing and submitting employee time sheets to outside sourced company
- Processing and submitting insurance paperwork for vehicles as well as workers comp
- Creating accounts receivable folders including contracts and profiles
- Researching, resolving and adjusting client accounts
- Human Resource - employee verification, profiles and inputting disciplinary actions
- Developing policies and procedures for accounting department
Retail Sales Specialist
O'reilly Auto
North Highlands, CA
09.2007 - 06.2014
- Provide customer service while assisting with automotive issues and sales of parts resulting in satisfied customers
- Analyze audit and balance reports from prior work day to clarify cash overage or shortage
- Researching, resolving and adjusting customer accounts on both whole sale and retail
- Supervise co-workers and trained them to provide excellent retail service while maintaining professionalism and accuracy during busy hours
- Reviewing and ordering product and supplies
- Responsible for making proper judgment calls when Store Manager was not present or available
- Minimize questionable cash handling issues by creating procedures unique to my store for the wholesale part of my company
- Awarded numerous certificates for completion of various training courses relative to my job and other position
- Safeguard and distribute cash handling between associates and petty cash
Education
Associates of Arts - Accounting
Heald College
Roseville, CAHigh school diploma or GED -
Skills
- QuickBooks
- 10 Key Data Entry
- Sage
- Accounts Receivable
- Payroll
- Filing
- Microsoft Excel
- Computer skills
- Microsoft Word
- Balance Sheet Reconciliation
- General Ledger Reconciliation
- Journal Entries
- Financial Report Writing
- Account Reconciliation
- Accounts Payable
- Accounting
- GAAP
- Contracts
- Financial Statement Preparation
- Bank Reconciliation
- Adobe Acrobat
Certification
- Intuit Bookkeeping Specialization, 10/01/22, Coursera, S54CSGUTNBQN
- Assets in Accounting, 10/01/22, Coursera, MHTCP56N5XRV
- Bookkeeping Basics, 10/01/22, Coursera, CMPPBW3SRL5B
- Financial Statement Analysis, 10/01/22, Coursera, 39TWAUFST5PW
- Liabilities and Equity in Accounting, 10/01/22, Coursera, S2HQCWWLHGRY
- Using Basic Formulas and Functions in Microsoft Excel, 10/01/22, Coursera, 5JA6ZE9R7FYW
Additional Information
Works well with others and can self-motivate if required to work alone, Review and interpret financial reporting rules and regulations, Balance books and prepare profit and loss, cash flow, income and balance sheet statements, Can communicate with customers as well as co-workers professionally and efficiently, Excellent ability to clerical organization, data entry, procedural decision making and willing to advance in knowledge, General knowledge of Accounting principles, Bookkeeping, Payroll and Human Resource, Excellent ability to work with computer programs such as QuickBooks, Microsoft Office: Excel, Word and PowerPoint, Certified Ten Key 8,500 KSPH
Personal Information
Work Permit: Authorized to work in the US for any employer
Assessments
- Basic computer skills, Proficient, 05/01/22
- Managing accounts in QuickBooks, Proficient, 05/01/22
- Bookkeeping, Proficient, 05/01/22
- Spreadsheets with Microsoft Excel, Highly Proficient, 05/01/22
- Attention to detail, Proficient, 10/01/22
- Verbal communication, Familiar, 11/01/22
Timeline
Accounts Receivable Specialist
Connext
12.2022 - Current
Accounts Receivable
Pacific Neon Company
01.2017 - 06.2021
Accountant
DWB Security Services INC
06.2014 - 06.2015
Retail Sales Specialist
O'reilly Auto
09.2007 - 06.2014
Associates of Arts - Accounting
Heald College
High school diploma or GED -
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