Dynamic and results-driven professional with extensive experience at Olive Garden Restaurant, excelling in customer satisfaction and team leadership. Proven ability to enhance service quality through effective training and multitasking. Skilled in point of sale systems and complaint handling, fostering a warm and friendly environment that boosts team morale and productivity.
Hi, I’m
RaeAnn Manners
Front Of House Server/Assistant Manager Restaurant
Olympia,WA
Summary
Overview
4
years of professional experience
Work History
Olive Garden Restaurant
Front of House Server
08.2023 - 12.2024
Job overview
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Contributed to team efficiency by promptly clearing tables and resetting them for incoming guests.
- Persevered during peak hours while remaining courteous towards customers despite time constraints and high-pressure situations.
- Assisted in training new Front of House Servers, fostering teamwork and improving overall service quality.
- Supported overall restaurant operations by assisting with opening or closing duties as needed.
- Skillfully balanced multiple tasks during high-volume shifts, maintaining composure under pressure.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
McDonald's Restaurant
Assistant Restaurant Manager
01.2021 - 11.2024
Job overview
- Implemented staff training programs to improve service quality and increase employee knowledge of food safety standards.
- Monitored restaurant operations and adjusted schedules to meet peak customer demand.
- Supervised all areas of restaurant to keep it clean and well-maintained.
- Oversaw inventory control practices, reducing waste and maintaining optimal stock levels.
- Monitored daily cash transactions, ensuring accuracy in all financial reporting processes.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Managed staff schedules, ensuring adequate coverage during peak times and reduced labor costs.
- Improved staff morale through effective communication skills and motivational techniques, resulting in enhanced teamwork and productivity.
Skills
Punctuality
Timeline
Front of House Server
Olive Garden Restaurant
08.2023 - 12.2024
Assistant Restaurant Manager
McDonald's Restaurant
01.2021 - 11.2024
Similar Profiles
Roxanna HernandezRoxanna Hernandez
Server at Olive Garden RestaurantServer at Olive Garden Restaurant
Natalie O'nealNatalie O'neal
Waitress at Olive Garden RestaurantWaitress at Olive Garden Restaurant
Thomas CastelanThomas Castelan
Server at Olive Garden RestaurantServer at Olive Garden Restaurant
Jessica HouslerJessica Housler
Customer Service Professional at Olive Garden RestaurantCustomer Service Professional at Olive Garden Restaurant
Marilin LipskiMarilin Lipski
Student at Bodymechanics School of Myotherapy and MassageStudent at Bodymechanics School of Myotherapy and Massage