Raeann Andrews

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.

• Frederick Dermatology Associates, Frederick, MD, 08/01/16, 03/01/20, Manager, Aura Skin Care Store, Cosmetic procedure and skin care consults, Direct sales to patients; prescribed individualized skin care solutions, Full purchasing power, Negotiated price discounts from vendors, Inventory management, Planned, organized, and implemented two open houses each year, with increasing profitability (average sales $100,000+), Assisted providers during cosmetic procedures, Provided direct medical services to patients; i.e., PDT (photo dynamic therapy), Maintained active social media presence; i.e., posting of informational and health-related videos, Implemented incentives to increase Google reviews
• Gap, Frederick, MD, 2014, 2016, Senior Sales Associate/Assistant Manager, Supervised other sales associates, Increased credit card sales by delivering superior customer service and establishing rapport with customers, Ensured completion of daily tasks; i.e., store reports and sales updates, Performed closing tasks: counting cash registers, prepping the store for the following day
• Clinique, Hinesville, GA, 2012, 2013, Counter Manager, Consistently met monthly sales goals and achieved #1 in the region during “Gift With Purchase” promotion, Functioned independently and competently without direct supervision, Maintained knowledge of new products and promoted them to customers, Managed promotional events to generate business and boost sales, Maintained counter and kept displays up to date, Provided excellent service to customers seeking guidance to find the right products

• Licensed [Make-up artist ] - 2007