Diligent Childcare Director with 3 years of experience directing enrichment activities, curriculum and caring for children in licensed childcare facility. Oversees staff and operations to meet Oklahoma licensing standards and contract requirements resulting in successful inspections and monitoring reviews. Cultivates safe and nurturing environment for children while maintaining profitability and business growth. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Director
Kidzee Academy & Early Learning Center
05.2022 - Current
Oversee the daily operations of the childcare center, ensuring efficient and smooth running of all programs
Lead and mentor staff
Implement and enforce the center's policies, procedures, and company values
Ensure compliance with all state and federal regulations, including DHS requirements
Maintain open lines of communication with parents and families, addressing any concerns or issues that arise
Handle staff recruitment, hiring, training, and performance evaluations, in collaboration with the Owner
Oversee the development and implementation of high-quality educational programs and curriculum
Foster a safe, nurturing, and inclusive environment for all children
Resolve any conflicts or issues that arise among staff, parents, or students in a timely and professional manner
Work closely with the Owner to ensure the center's goals and objectives are met
Manage the center's budget and finances, ensuring fiscal responsibility and sustainability
Monitor and maintain the physical condition of the facility, reporting any maintenance or repair needs to the appropriate parties.
Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
Monitored office workflow and administrative processes to keep operations running smoothly.
Assistant to the Director
Kidzee Academy and Early Learning Center
11.2020 - 05.2022
Assisting the Director in day to day operations
Responsible for the care and safety of the children and staff
Oversees all master, lead, assistant, float or substitute teachers, and other employees to make sure they are doing their job correctly
Maintain a professional attitude and a flexible, positive approach to the job
Maintain appropriate records and fully understand confidentiality
Manage the center programs
Actively contributes to childcare functions geared towards the enrichment of children, parents, and staff interrelations, and program planning and development
Work together with other teachers as a team and provide guidance and support when an Assistant Teacher has been assigned to the classroom
Help with general care and cleanliness of equipment and materials of the Center.
Created and updated records and files to maintain document compliance.
Worked closely with management to provide effective assistance for specific aspects of business operations.
Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
Filed paperwork and organized computer-based information.
Updated and maintained confidential databases and records.
Trained and mentored new employees on industry practices and business operations.
Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
Self Employed
Pampered Chef
03.2020 - 11.2020
Setting up virtual parties
Selling Pampered Chef products
Hosting virtual parties
Hosting in person parties
Dealing with any issues that may arise.
Receptionist/Administrative Assistant
Watson Realty Corp for Christine Ostwald
05.2014 - 08.2016
Executed record filing system to improve document organization and management.
Restocked supplies and placed purchase orders to maintain adequate stock levels.
Scheduled office meetings and client appointments.
Assisted clients in home staging and overall preparation for real estate sales.
Coordinated appointments to show marketed properties.
Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Cashier/Customer Service
Whataburger
09.2013 - 05.2014
Resolved customer complaints and maintained clean and tidy checkout area.
Met customer service goals and exceeded customer expectations.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
Processed customer orders and accurately handled payment transactions.
Counted money in drawers at beginning and end of each shift.
Cashier/Customer Service
Taco Bell
02.2013 - 09.2013
Resolved customer complaints and maintained clean and tidy checkout area.
Met customer service goals and exceeded customer expectations.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
Processed customer orders and accurately handled payment transactions.
Developed and managed relationships with customers to increase customer loyalty.
Counted money in drawers at beginning and end of each shift.
Education
Some College - Taxidermy
Tulsa Tech
Tulsa, OK
Some college - Early Childhood Education
Seminole State College
Seminole, OK
12.2024
High school diploma -
Yulee High School
Yulee, FL
05.2013
Skills
Business Planning
Business Development
Budget Control
Staff Management
Staff Development
Operations Management
Verbal and Written Communication
Hiring and Retention
Financial Reporting
Strategies and Goals
Administrative Functions
Staff Hiring
Progress Monitoring
Curriculum Development
Documentation and Recordkeeping
Critical Thinking
Staff Evaluation
Classroom Management
Organization and Time Management
Certification
CPR Certification
First Aid Certification
Certificate of Mastery in Early Childhood Education
Intervention Specialist and Service Coordinator at New Hope Christian Academy & Early Learning CenterIntervention Specialist and Service Coordinator at New Hope Christian Academy & Early Learning Center