Raechel Kalies
Maumee,OH
Summary
Dynamic Logistics Manager with a proven track record at Savage Industries, enhancing supply chain efficiency and customer satisfaction. Expert in logistics management and team development, I successfully implemented process improvements that streamlined operations and optimized shipping. Adept at data analysis, I foster collaboration to resolve challenges and drive performance metrics.
Overview
8
8
years of professional experience
Work History
Logistics Manager
Savage Industries
Toledo, OH
12.2024 - Current
- Led cross-functional teams to improve logistics performance and service delivery.
- Developed training programs to mentor staff on logistics best practices and safety protocols.
- Analyzed transportation data to optimize routing decisions and minimize delays.
- Established performance metrics to monitor logistics operations and identify areas for improvement.
- Enhanced customer satisfaction by closely monitoring order fulfillment and addressing issues promptly.
- Directed shipping and receiving of wide range of products daily.
- Managed a team of logistics professionals, providing coaching and guidance for career development and skill enhancement.
Logistics Coordinator
Savage Industries
Toledo, OH
05.2021 - 12.2024
- Managed inventory levels to optimize supply chain efficiency and reduce delays.
- Coordinated shipments and logistics schedules, ensuring timely deliveries and customer satisfaction.
- Developed and implemented process improvements that increased operational efficiency by streamlining workflows.
- Collaborated with cross-functional teams to enhance communication and resolve logistical challenges.
Front Office Supervisor
Renaissance Hotel
Toledo, OH
04.2018 - 05.2021
- Supervised front office operations, ensuring seamless guest check-in and check-out processes.
- Trained and mentored front desk staff to enhance service quality and customer satisfaction.
- Implemented operational procedures to improve efficiency in guest services and communication.
- Resolved guest complaints promptly, maintaining high levels of customer satisfaction and loyalty.
Education
Bachelor of Science - Business Management
Bowling Green State University
Bowling Green, OH05-2017
Skills
- Shipping and receiving
- Distribution management
- Supply chain management
- Logistics management
- Team management
- Logistics oversight
- Work delegation
- Shipping and receiving operations
Timeline
Logistics Manager
Savage Industries
12.2024 - Current
Logistics Coordinator
Savage Industries
05.2021 - 12.2024
Front Office Supervisor
Renaissance Hotel
04.2018 - 05.2021
Bachelor of Science - Business Management
Bowling Green State University