Raechelle McCants

Human Resources Management

• Served as departmental point of contact for HR-related issues, including onboarding, payroll questions, timekeeping, and the interpretation of HR policies.
• Supported faculty, staff, and student employees with benefits questions and coordinated with university HR offices to resolve issues promptly.
• Generated and monitored HR-related data (student hours, faculty assignments, performance deadlines) to support leadership decision-making.
• Managed time and attendance functions, assisted employees with system issues, and ensured accurate payroll processing.

Office Activities Coordination

• Independently coordinated short- and long-term planning for meetings, events, recruitment, training, and departmental projects.
• Tracked, analyzed, and reported departmental data including budgets, purchasing activity, and grant-related expenditures.
• Responded to inquiries and provided technical information on department procedures, policies, and administrative processes.
• Maintained administrative records and recommended improvements to ensure compliance with records retention and audit requirements.
• Assisted with access, keys, and space management functions for faculty, staff, and students.

Travel & Training

• Managed faculty and staff travel from initiation to reimbursement using Concur and university systems; ensured compliance with institutional policies.
• Prepared and processed travel authorizations, supporting documents, expense reports, and reimbursements; resolved issues with finance and travel offices.
• Tracked departmental training compliance and coordinated required and voluntary training sessions for faculty, staff, and student employees.

Procurement & Financial Support

• Performed purchasing duties through iBuy, P-Card, and other procurement systems, following purchasing guidelines and compliance rules.
• Procured supplies, lab equipment, animal orders, and services using multiple purchasing methods; monitored orders and resolved vendor issues.
• Reconciled purchasing card transactions and safeguarded cardholder information in accordance with financial policies.
• Tracked expenditures, monitored budgets, analyzed financial data, and supported leadership in forecasting needs.

• Operated and managed a multi-line phone system, triaging incoming inquiries, gathering required information, and directing callers to appropriate personnel with a high level of professionalism and customer service.

• Delivered administrative support services to internal staff, including document production, scanning, copying, faxing, and file maintenance, contributing to accurate records and efficient office workflows.

• Coordinated communication across the office by drafting, reviewing, and responding to email correspondence, ensuring timely dissemination of information and resolving routine inquiries.

• Maintained office supply inventory by conducting routine stock assessments, forecasting needs, and processing procurement requests to support operational continuity.