Raechelle Mitchell
Sault Ste. Marie,MI
Summary
Knowledgeable certified medical assistant with exceptional background over several years handling intensive clinical environments. Quality-driven and safety-oriented with excellent interpersonal and relationship-building abilities. Experienced in collaborating across disciplines to support patient needs and enhance care.
Overview
33
33
years of professional experience
1
1
Certification
Work History
Credentialed Trainer
My Michigan Sault
Sault Ste. Marie, MI
11.2023 - Current
- Teach/support for Epic EHR for all clinical staff
Certified Medical Assistant
My Michigan Sault
Sault Ste. Marie, MI
05.2017 - Current
- Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
- Performed administrative duties such as scheduling appointments, answering phones, and filing paperwork.
- Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
- Assisted in minor surgical procedures such as suturing lacerations or removing stitches under the direction of a physician.
- Conducted diagnostic tests such as EKGs or hearing screenings in accordance with established protocols.
- Ensured that all equipment was functioning correctly prior to use during patient examinations or treatments.
- Obtained insurance authorizations for prescribed medications or treatments for patients in need of financial assistance programs.
Certified Medical Assistant
Bridgeview Family Medicine
Sault Ste. Marie, MI
10.2010 - 03.2017
- Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
- Performed administrative duties such as scheduling appointments, answering phones, and filing paperwork.
- Provided support to patients by helping them fill out forms and answering their questions about health care services.
- Prepared specimens for laboratory testing and performed routine laboratory tests.
- Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
- Assisted in minor surgical procedures such as suturing lacerations or removing stitches under the direction of a physician.
- Conducted diagnostic tests such as EKGs or hearing screenings in accordance with established protocols.
- Educated patients on preventive care topics such as diet and exercise habits or medication compliance.
- Collected urine samples from patients for drug screens or pregnancy tests when necessary.
- Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly.
- Ensured that all equipment was functioning correctly prior to use during patient examinations or treatments.
- Answered patient calls promptly and directed inquiries to the appropriate department when needed.
- Obtained insurance authorizations for prescribed medications or treatments for patients in need of financial assistance programs.
- Managed inventory of medical supplies ensuring adequate stock levels were maintained at all times.
- Provided support to physicians during consultations by recording patient histories accurately and documenting treatment plans accordingly.
- Monitored lab results for accuracy and alerted physicians immediately if any abnormalities were detected.
- Ordered medical supplies from approved vendors based on predetermined budget parameters.
- Maintained accurate records of patient visits including diagnosis information, treatment notes, prescriptions.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Scheduled appointments for patients via phone and in person.
Certified Medical Assistant
Superior Family Medical
Sault Ste. Marie, MI
09.2009 - 10.2010
- Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
- Performed administrative duties such as scheduling appointments, answering phones, and filing paperwork.
- Provided support to patients by helping them fill out forms and answering their questions about health care services.
- Prepared specimens for laboratory testing and performed routine laboratory tests.
- Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
- Assisted in minor surgical procedures such as suturing lacerations or removing stitches under the direction of a physician.
- Conducted diagnostic tests such as EKGs or hearing screenings in accordance with established protocols.
- Educated patients on preventive care topics such as diet and exercise habits or medication compliance.
- Collected urine samples from patients for drug screens or pregnancy tests when necessary.
- Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly.
- Ensured that all equipment was functioning correctly prior to use during patient examinations or treatments.
- Answered patient calls promptly and directed inquiries to the appropriate department when needed.
Daycare Provider
Self Employed Web
Sault Ste. Marie, MI
07.2000 - 08.2009
- Organized and implemented activities to stimulate physical, emotional, intellectual, and social development of children in a daycare setting.
- Provided care for infants and toddlers by changing diapers, preparing meals, helping with nap times, and organizing playtime activities.
- Developed age-appropriate lesson plans that included music, art, outdoor games, and reading stories.
- Assisted in potty training children while providing positive reinforcement when successful.
- Maintained records of attendance, meals served, naps taken and general behavioral observations throughout the day.
- Supervised children during outdoor playtime to ensure safety at all times.
- Sanitized toys and equipment on a daily basis to maintain cleanliness standards.
- Communicated with parents regarding their child's progress in the daycare program.
Shift Manager
Taco Bell Restaurant
Sault Ste. Marie, MI
03.1992 - 03.2000
- Monitored store operations to ensure compliance with company policies and procedures.
- Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
- Conducted daily shift meetings to review sales goals, safety issues, promotions, and other topics.
- Maintained inventory levels by monitoring stockroom orders and restocking shelves as needed.
- Performed regular price checks to ensure accuracy in pricing throughout the store.
- Investigated customer complaints regarding merchandise quality or availability promptly.
- Provided coaching and guidance to team members when necessary to improve performance.
- Managed the scheduling of staff shifts to ensure adequate coverage at all times.
- Resolved conflicts between staff members in a professional manner.
- Inspected work areas regularly for cleanliness and organization standards.
- Enforced safety standards throughout the store including proper use of equipment.
- Prepared food for customers.
Education
Certification - Medical Assistant
St. Augustine School of Medical Assistants
St. Augustine, FL01-2011
High School Diploma -
Sault Area High School
Sault Ste. Marie, MI06-1993
Some College (No Degree) - General ed
Lake Superior State University
Sault Ste. Marie, MISome College (No Degree) - Nursing
Bay Mills Community College
Brimley, MISkills
- Sample collection procedures
- Medical Terminology
- HIPAA protocols
- Clinical applications
- Electronic Health Records
- Medical records oversight
- HIPAA Compliance
- Inventory and supply management
- Medical Records Management
- Patient documentation
- Patient Assessments
- Vital Sign Monitoring
- Patient Scheduling
- Inventory Management
- Healthcare procedures
- Specimens collection and processing
- Vitals
Certification
- Certified Medical Assistant
- Credentialed Trainer (Epic)
Accomplishments
- GEM Award Nominee for preceptor
Leadership Roles
- Clinical/office Lead (similar to Worksite Supervisor) - Pulmonology, Endocrinology, Dermatology, and Neurology office. 2019-2023
- Trainer/Mentor - Medical Assistant program 2020 - Current
- Point of Care Testing Educator for all clinical staff in outpatient clinics. 2023-Current
- Credentialed Trainer for Epic. Teach and support all clinical staff on Epic EHR. 2023-Current
- Assist in clinical staff's Skills Days testing 2020-Current
- Trained 20+ new Medical Assistants
References
- Cindy Perron, LPN email: cindy.perron@mymichigan.org
- Brenda Frazier, LPN email: brenda.frazier@mymichigan.org
- Joseph Garlinghouse, MD: joseph.garlinghouse@mymichigan.org
Timeline
Credentialed Trainer
My Michigan Sault
11.2023 - Current
Certified Medical Assistant
My Michigan Sault
05.2017 - Current
Certified Medical Assistant
Bridgeview Family Medicine
10.2010 - 03.2017
Certified Medical Assistant
Superior Family Medical
09.2009 - 10.2010
Daycare Provider
Self Employed Web
07.2000 - 08.2009
Shift Manager
Taco Bell Restaurant
03.1992 - 03.2000
Certification - Medical Assistant
St. Augustine School of Medical Assistants
High School Diploma -
Sault Area High School
Some College (No Degree) - General ed
Lake Superior State University
Some College (No Degree) - Nursing
Bay Mills Community College
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