Raechelle Powell
Antioch, TN,Tennessee
Summary
Proactive Low Voltage Cable Technician with extensive experience in designing, installing, and maintaining various low voltage cabling systems including CAT5e, CAT6, and fiber optic cables. Demonstrated expertise in customer satisfaction, problem-solving, and team collaboration. Bringing strong communication skills and a commitment to continuous professional growth.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Low Voltage Cable Technician
Reha Enterprises
Nashville, TN
08.2023 - 07.2024
- Assisted in the design stage of projects to ensure optimal placement of cables throughout the facility based on client requirements.
- Achieved timely installations by coordinating with other team members on large-scale projects.
- Guaranteed customer satisfaction through meticulous attention to detail in cable installation, testing, and termination processes.
- Maintained a clean work environment during installations, minimizing disruption to client operations.
- Continuously improved professional skills and knowledge by attending industry events, workshops, and trainings related to low voltage cabling.
- Contributed to a positive team atmosphere through effective communication skills both verbally and written when collaborating on projects.
- Demonstrated expertise in various types of low voltage cabling, including CAT5e, CAT6, fiber optic, and coaxial cables.
- Improved system performance by installing and maintaining low voltage cable systems.
- Maximized cable efficiency by following best practices for cable routing, spacing, and termination techniques.
- Reviewed blueprints and project specifications ahead of time to fully understand all key details of job.
- Located and repaired line faults to maintain existing network without causing signal failure interruptions.
Low Voltage Cable Technician
Outsource Communication
Nashville, TN
12.2021 - 08.2023
- Assisted in the design stage of projects to ensure optimal placement of cables throughout the facility based on client requirements.
- Achieved timely installations by coordinating with other team members on large-scale projects.
- Collaborated effectively with other technicians, electricians, and contractors to ensure seamless project execution.
- Demonstrated expertise in various types of low voltage cabling, including CAT5e, CAT6, fiber optic, and coaxial cables.
- Improved system performance by installing and maintaining low voltage cable systems.
- Maximized cable efficiency by following best practices for cable routing, spacing, and termination techniques.
- Enhanced network connectivity for clients by troubleshooting and repairing faulty cables and connections.
- Increased safety measures by adhering to industry standards and regulations during all installation procedures.
- Mounted panels for motion detectors, keypads and controls.
- Reviewed blueprints and project specifications ahead of time to fully understand all key details of job.
- Identified problematic components and wiring issues and applied troubleshooting techniques.
- Installed and configured new devices and system components.
- Read blueprints and schematics to correctly place equipment.
- Planned layouts and ran cable into buildings and through walls, attics, and crawl spaces.
Sales Associate
Conn's Home Plus
Antioch, TN
03.2021 - 12.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
- Built relationships with customers to encourage repeat business.
- Developed comprehensive product knowledge, enabling effective upselling and cross-selling.
- Conducted product demonstrations to highlight features and benefits, influencing purchase decisions.
- Collaborated with management team to develop sales strategies and goals, aligning with company objectives.
- Provided training to new staff on sales techniques and store procedures, ensuring consistent customer service experience.
- Enhanced store revenue by consistently exceeding personal sales targets through effective customer engagement and product knowledge.
- Contributed to positive shopping environment by maintaining organized and welcoming store appearance.
- Resolved customer complaints with patience and understanding, restoring customer confidence.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Developed strong rapport with customers and created positive impression of business.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
Assistant Sales Manager
Rent a Center
Nashville, TN
09.2016 - 03.2021
- Resolved customer issues promptly, maintaining high levels of customer satisfaction and trust in the brand.
- Trained new hires on product knowledge, enhancing their ability to sell confidently and successfully close deals.
- Assisted sales team with completing customer transactions and managing issues.
- Developed strong client relationships for repeat business and increased referrals.
- Cultivated a positive work environment through fostering teamwork, open communication channels among staff members contributing towards higher employee satisfaction and retention rates.
- Completed store opening and closing procedures by counting drawers and managing security.
- Analyzed sales data regularly to recognize patterns, capitalize on opportunities, and address areas of concern within the team''s performance metrics.
- Strengthened performance by applying excellent program and project leadership skills.
- Trained new associates in successful sales and performance strategies.
- Collaborated with marketing department to create appealing promotions, resulting in higher customer engagement rates.
- Generated sales report to help upper management make effective decisions and sales plans.
- Managed and developed sales team.
- Guided sales team in setting realistic yet challenging sales targets.
- Fostered collaborative work environment, encouraging knowledge sharing among team members.
- Drove sales growth by identifying and targeting underserved markets.
- Implemented customer feedback mechanisms to refine sales tactics and product offerings.
- Ensured compliance with sales policies and regulations, maintaining company reputation.
- Coordinated with marketing department to align sales strategies with new advertising campaigns.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Organized promotional events and interacted with community to increase sales volume.
Childcare Director
Schrader Lane Childcare Vine Hill
Nashville, TN
05.2002 - 09.2016
- Engaged with parents and families to build positive relationships for children to thrive.
- Recruited, selected, and retained high-quality staff to reduce turnover and foster stability.
- Supervised and managed team of childcare professionals to guarantee highest standards of care.
- Communicated with local and state government agencies to maintain compliance with all regulations.
- Operated under licensing guidelines to protect health, safety and well-being of children.
- Resolved conflicts and administered corrective action to foster positive experience for children and staff.
- Established strong relationships with parents through open communication and regular updates on child progress.
- Planned and monitored curriculum and program activities and liaised with teachers to create fun and engaging learning experiences.
- Managed program paperwork and child records to comply with state requirements.
- Improved parent satisfaction rates by addressing concerns promptly and implementing feedback-driven improvements.
- Partnered with external organizations such as libraries or museums to broaden children''s educational exposure beyond traditional settings.
- Implemented comprehensive health policies aligned with CDC guidelines to minimize illness outbreaks within the facility.
- Enhanced childcare quality by implementing innovative educational programs and activities.
- Developed staff training programs for effective team collaboration and increased service excellence.
- Organized successful fundraising events to support center programs and resources enhancement.
- Coordinated special events and field trips that enriched children''s learning experiences outside the classroom setting.
- Developed relationships with community organizations to provide additional resources and services to families.
- Evaluated staff and offered guidance to enhance knowledge, skills, and professional development to optimize learning environment.
- Collaborated with local schools to coordinate seamless transitions for children entering kindergarten.
- Facilitated ongoing professional development opportunities for staff members to ensure adherence to industry best practices.
- Supervised childcare workers and oversaw facility to meet state requirements for education and training.
- Implemented school policies, procedures, and systems to promote safe and healthy environment in compliance with state standards.
- Maintained high-quality child care standards based on developmentally appropriate practices.
- Stayed current on guidelines to maintain compliant program operations.
- Attended professional meetings and conferences to maintain and improve professional competence.
- Oversaw safety requirements, inspection, and certification procedures to facilitate annual licensing review.
- Observed and assessed classroom activities to verify conformity with quality standards.
- Modernized instructional plans and educational approaches to enhance student learning.
Education
Technical Diploma - Construction Facility Maintenace
Remington College
Nashville, TN09.2023
High School Diploma -
Glencliff High School
Nashville, TN05.1998
Skills
- Low Voltage Wiring
- Audio and Video Systems
- Access Control Systems
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Operations Management
- Policy Implementation
- Business Administration
- Teamwork and Collaboration
- Customer Service
- Effective Communication
- Problem Resolution
- Positive Attitude
- Adaptability and Flexibility
- Attention to Detail
- Expectation setting
- Multitasking Abilities
- Excellent Communication
- Organizational Skills
- Team Development
- Managing Operations and Efficiency
- Training and Development
- Task Delegation
- Work Planning and Prioritization
- Hiring and Training
- Staff Training
- Employee Coaching and Mentoring
- Scheduling and Coordinating
- Professional and Courteous
- Documentation And Reporting
- Negotiation and Conflict Resolution
- Relationship Building
- MS Office
- Active Listening
- Administration and Reporting
- Shift Scheduling
- Adaptability
- Reliability
- Performance reviewing
- Problem-solving abilities
- Onboarding and Orientation
- Professionalism
- Team Collaboration
- Written Communication
- Budget Administration
Accomplishments
- Supervised team of staff members.
- OSHSA 10
- Achieve store manager training by completing a 12 week training
Certification
- OSHA 10
Timeline
Low Voltage Cable Technician
Reha Enterprises
08.2023 - 07.2024
Low Voltage Cable Technician
Outsource Communication
12.2021 - 08.2023
Sales Associate
Conn's Home Plus
03.2021 - 12.2021
Assistant Sales Manager
Rent a Center
09.2016 - 03.2021
Childcare Director
Schrader Lane Childcare Vine Hill
05.2002 - 09.2016
Technical Diploma - Construction Facility Maintenace
Remington College
High School Diploma -
Glencliff High School
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