Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Raed Barada

Raed Barada

Dearborn Heights,MI

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Focused on maximizing time and cost efficiency of goods used in production operations. Effective at maintaining strong working relationships with vendors, customers and team members. Good report writing, recordkeeping and inventory counting abilities.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Logistics Management Specialist

Lineage Logistics
Novi, MI
12.2022 - Current
  • FTL and LTL Supervision
  • Manage all aspects of purchase orders, including reviewing, sorting, assigning trip numbers to purchase orders set apart for backhaul, and inputting into routing program
  • Schedule backhaul appointments with vendors, receiving confirmations for our drivers to load and unload
  • Handle emergency backhaul and driver concerns, or any damaged freight by assessing the charges and billing the correct party accordingly
  • Research and maintain accurate and cost-effective routes through DAT and other software
  • Work with the warehouses to determine space availability on route trucks for any LTL or FTL shipments
  • Partner with suppliers to coordinate times, negotiate current pick-up allowances and freight rates, and identify and create a transition plan for unprofitable backhaul and line hauls
  • Explore third-party freight for new revenue opportunities
  • Analyze network for cost savings and revenue generating opportunities
  • Improve margins by working with asset-based carriers ensuring profit and accountability on every load
  • Independently handling long term or short-term programs, handling meetings with carrier management, organizing a structured plan and schedule for drivers to arrive at our desired locations effectively
  • Handle any rate change requests such as lumber fees, detentions, TONU’s, freight damage, fuel surcharge, etc
  • Increased on-time transport arrivals by managing logistics, travel route planning, arrival date confirmation and cargo verification.
  • Communicate with warehouse supervisors and vendors through email and telephone about any delays or truck issues to ensure everyone is aware of any situations occurring while freight is being transferred.
  • Dispatched information to service providers to schedule freight movement.
  • Collaborated with warehouse and other entities to coordinate physical movement of products between internal sites.

Service and Engagement Team Leader

Target Corporation
Novi, MI
08.2022 - 11.2022
  • Leadership
  • Lead a team of passionate and knowledgeable Guest Advocates and Front of Store Attendants who strive to exceed guest service expectations by focusing on decreasing wait time, friendly guest interaction and service recovery
  • Organize and oversee a group of 15-20 individuals, ensuring everyone is performing well at their desired stations, managing breaks and lunches, handling any customer related requests from management, and coaching everyone to improve their experiences with guests at the store
  • Lead and follow-up on training completion, checking for understanding and supporting continuous education opportunities to drive proficiencies for all front of store experiences
  • Lead a culture of accountability through clear expectations and performance management (listen, observe, recognize and coach) on critical Service and Engagement behaviors
  • Demonstrate a service culture that prioritizes the guest service experience
  • Model, train, and coach expectations to deliver the service standard.
  • Conferred with other supervisors to coordinate operations and activities within or between departments.
  • Kept work areas clean, neat and free of safety hazards to maximize efficiency.
  • Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
  • Fostered positive employee relationships through communication, training and development coaching.

Capacity Manager

England Logistics
Southfield, MI
04.2022 - 08.2022
  • Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary and communicating variances to customers
  • Executed over 60-100 cold calls a day assisting carriers on FTL and carrier services
  • Managing a pipeline of over 50 carriers, organizing weekly appointments accordingly
  • Conducted inventory counts and audits to identify and resolve discrepancies in records
  • Communicated with vendor representatives to resolve damaged shipments and item shortages
  • Orchestrated routing by producing accurate shipping documentation and package labels
  • Scheduling and managing over 20-25 routes for our carriers, negotiating rates to keep profits and margins high
  • Attending weekly scheduled meetings with leadership to discuss margins and revenue per department
  • Maintained computer database of materials weights, bill amounts, and identified variances
  • Received incoming shipments, compared contents against associated records, and transmitted them to the proper department
  • Inspected merchandise and sent damaged pieces for repair before shipment
  • Operated equipment such as forklifts and balers to move outgoing shipments to the load area
  • Organized storage areas to optimize materials movements and minimize labor hours
  • Reviewed order data to verify transactions and shipping dates
  • Completed calculations to check weights and dimensions of shipments.

Licensed Mortgage Loan Originator

Rocket Mortgage
Detroit, MI
08.2019 - 04.2022
  • Evaluated client financial positions and identified the most appropriate banking products
  • Located and pre-qualified customers for mortgages
  • Produced and executed loan packages
  • Executed over 30 loans per month, exceeding expectations, and goals of 20 per month
  • Networked with realtors and current clients to generate referrals
  • Explained different types of loans pertaining to client situations
  • Wrote over $2 million in purchase loans per month assisting clients on getting them through processing
  • Worked with underwriters to fix application problems and resolve issues
  • Reviewed loan files and updated them to match current standards
  • Provide every client exceptional customer service and providing professional financial support
  • Achieve or exceed sales goals and objectives
  • Executed cash out opportunities for clients, pulling anywhere from $10,000 to $100,000
  • Assisted clients on decreasing their rate and extending their mortgage, saving clients $300-$500 per month
  • Advising client to pull credit for assistance, pulling over 10-12 credit reports per day
  • Advise clients on the home buying or refinance process
  • Educate clients on how to better manage their mortgages
  • Analyzing and processing over 25 documents per loan file, assisting the client on getting approved
  • Assist clients through the loan process from application to closing.
  • Gathered client debt, credit and income information to determine loan eligibility.
  • Analyzed applicants' financial status, credit and property evaluations to determine feasibility of granting loans.
  • Developed and maintained relationships with local real estate agents.
  • Educated customers regarding actions and strategies for debt repayment.
  • Listened carefully to customer complaints and swiftly resolved issues by taking appropriate action.

Education

BBA - Business Management

Southern New Hampshire University
Manchester, NH
07.2023

Skills

  • Shipping and Receiving
  • Supply Chain Operations
  • Inventory Control
  • Driver Scheduling
  • Administration and Bookkeeping
  • Problem-Solving
  • Computer-Based Inventory System
  • Team Building
  • Warehousing Processes
  • OSHA Compliance
  • Transportation Management
  • Customer Service
  • Business Relationship Development
  • Logistics Process Improvement
  • Team Guidance and Management
  • Performance Review and Optimization
  • Progress Tracking
  • Oral Presentation
  • Decision Making
  • Materials and Supply Allocation

Certification

Project Management Google Training - 2023

Languages

English
Native/ Bilingual
Arabic
Professional

Timeline

Logistics Management Specialist

Lineage Logistics
12.2022 - Current

Service and Engagement Team Leader

Target Corporation
08.2022 - 11.2022

Capacity Manager

England Logistics
04.2022 - 08.2022

Licensed Mortgage Loan Originator

Rocket Mortgage
08.2019 - 04.2022

BBA - Business Management

Southern New Hampshire University
Raed Barada