Raed Bjeijeh
Dearborn Heights,MI
Summary
Proactive Loan Officer with extensive experience in guiding clients to suitable loan products while maintaining confidentiality and exceptional customer service. Skilled in credit analysis, market trend research, and negotiating favorable terms. Bringing strong relationship-building abilities and a dedication to advancing company profitability and customer satisfaction.
Overview
7
7
years of professional experience
Work History
Loan Officer
LoanDepot
07.2021 - Current
- Assisted clients in selecting appropriate loan products for their needs, resulting in higher customer satisfaction.
- Maintained strict confidentiality of bank records and client information.
- Delivered exceptional customer service by promptly addressing client concerns and resolving issues as they arose during the lending process.
- Submitted loan applications to underwriter for verification and recommendations.
- Educated potential clients on various loan options, guiding them towards informed decisions that fit their financial goals.
- Negotiated favorable loan terms with borrowers, increasing overall profitability for the company.
- Maintained an extensive knowledge of current market trends and industry changes to provide accurate advice to clients.
- Analyzed market trends to advise management on potential loan product developments.
- Collaborated with underwriting team to expedite loan approvals, meeting customer expectations for quick service.
- Researched and updated industry knowledge on changing legislation and regulations.
- Supervised loan personnel and motivated to maintain customer service and performance standards.
- Analyzed potential risks and evaluated loan products to identify suitable options for customers.
Loan Officer
ROCKET MORTGAGE
01.2020 - 07.2021
- Assisted clients in selecting appropriate loan products for their needs, resulting in higher customer satisfaction.
- Maintained strict confidentiality of bank records and client information.
- Submitted loan applications to underwriter for verification and recommendations.
- Developed strong relationships with customers through high levels of customer service.
- Educated potential clients on various loan options, guiding them towards informed decisions that fit their financial goals.
- Originated, reviewed, processed, closed, and administered customer loan proposals.
Director of Sales
Detroit Business Consulting
01.2018 - 01.2020
- Enhanced customer satisfaction levels by addressing concerns promptly and providing tailored solutions.
- Achieved regional sales targets through effective territory management and relationship building with key clients.
- Increased sales revenue by developing and implementing strategic plans and setting performance goals for the sales team.
- Launched new products successfully into the market, coordinating marketing initiatives and comprehensive sales campaigns.
- Managed team of sales representatives, providing guidance, coaching and support.
- Developed high-performing sales teams through targeted recruitment, training, mentoring, and coaching activities.
- Negotiated favorable contract terms with suppliers, optimizing profit margins while maintaining product quality standards.
- Expanded customer base by targeting untapped markets through innovative lead generation tactics and follow-up mechanisms.
- Managed and motivated sales team to increase revenue [Number]% in [Timeframe].
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Education
Bachelor of Business Administration And Management - Business Administration And Management
LIU
Beqaa Lebanon 10-2018
Skills
- Relationship building and management
- Sales expertise
- Credit analysis
- Customer service-focused
- Mortgage lending
- Terms negotiation
- Financial analysis aptitude
- Credit assessment
- Excellent time management
- Business Development
Languages
Arabic
Native or Bilingual
Timeline
Loan Officer
LoanDepot
07.2021 - Current
Loan Officer
ROCKET MORTGAGE
01.2020 - 07.2021
Director of Sales
Detroit Business Consulting
01.2018 - 01.2020
Bachelor of Business Administration And Management - Business Administration And Management
LIU
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