RaeEl Jorgensen
Sugar City,ID
Summary
Dynamic professional with extensive experience in program management and staff development at St. John's Health Childcare Center. Demonstrated success in enhancing operational efficiency and building strong relationships through effective communication and leadership. Proficient in ProCare for scheduling, ensuring timely service delivery while prioritizing safety and quality care.
Overview
26
26
years of professional experience
Work History
Front Desk Receptionist
Rocky Mountain Diabetes
Idaho Falls, Idaho
01.2023 - 08.2025
- Optimized patient check-in by ensuring accurate insurance verification.
Processed payment transactions, updating patient records in real-time.
Facilitated scheduling of future appointments and managed new referrals.
Performed reminder calls to confirm upcoming appointments with patients.
Utilized office equipment and telephones to support seamless administrative operations.
Childcare Director
St. John's Health Childcare Center
Jackson, Wyoming
08.2021 - 08.2023
- Supervised childcare operations, ensuring strict adherence to budgetary guidelines.
- Developed goals and policies aligned with hospital philosophies to enhance program effectiveness.
- Managed program initiatives, optimizing efficiency through strategic project assignments.
- Established positive rapport with children and parents, fostering trust and collaboration.
- Conducted staff interviews and selections to assemble a skilled team.
- Addressed concerns related to quality of care and child safety in a timely manner.
- Tailored curriculum to accommodate diverse family needs and varying schedules.
Childcare Site Manager
St. John's Health Childcare Center
Jackson, Wyoming
01.2020 - 08.2021
- Oversaw new expansion and managed all operational aspects.
- Supervised staff, coordinated supply orders, scheduled shifts, and communicated with parents.
- Facilitated staff coverage during absences and provided support for kitchen personnel.
- Prepared capital requests by ordering furnishings and necessary materials.
- Made decisions regarding staffing, child care, and daily operational challenges.
- Assisted in training new scheduling coordinator to ensure qualification for role.
Childcare Scheduling Coordinator
St. John's Health Childcare Center
Jackson, Wyoming
05.2017 - 01.2020
- Scheduled families at six-week intervals utilizing ProCare system for efficiency.
- Fostered strong relationships through daily positive communication with parents.
- Coordinated staff schedules, addressing vacations and callouts to maintain adequate coverage.
- Supported staff needs proactively to enhance engagement and satisfaction throughout center.
Childcare Lead Teacher
St. John's Health Childcare Center
Jackson, Wyoming
07.2015 - 05.2017
- Developed and executed lesson plans focusing on emotional awareness, problem-solving, and creativity.
- Taught diverse age groups by rotating through various classrooms.
- Integrated social and motor skills into daily teaching activities for children.
- Guided new staff in adapting to classroom dynamics.
- Supported established staff with classroom challenges.
Childcare Teacher Assistant
St. John's Hospital Childcare Center
08.2014 - 07.2015
- Supported the classroom teacher, maintaining safety.
- Helped instruct children in line with the teachers' expectations.
- Got to know parents and children's families, made positive connections and established a good reputation for myself and the center.
In Home Daycare Provider
Home Daycare Provider
Victor, Idaho
06.1999 - 08.2014
- Operated profitable child-care facility from home, ensuring financial sustainability.
- Implemented effective family-oriented policy to enhance service delivery.
- Utilized QuickBooks software for efficient client billing management.
Education
High School Diploma - General Education
North Fremont High School
Ashton, Idaho05.1994
Skills
- Public engagement
- Interpersonal skills
- Communication proficiency
- Professional competencies
- Multitasking abilities
- Organizational skills
- Prioritization techniques
- Attention to detail
- Accuracy in tasks
- Computer and office equipment knowledge
- Google applications expertise
- Microsoft Office proficiency
- Timely task completion
- Stress management strategies
- Leadership qualities
- Supportive team player
- Positive reinforcement
- Policy enforcement
- Decision implementation
- Motivation techniques
- Collaboration skills
- Compassionate approach
- Active listening skills
- Accommodating demeanor
- Self-confidence
References
References available upon request.
Timeline
Front Desk Receptionist
Rocky Mountain Diabetes
01.2023 - 08.2025
Childcare Director
St. John's Health Childcare Center
08.2021 - 08.2023
Childcare Site Manager
St. John's Health Childcare Center
01.2020 - 08.2021
Childcare Scheduling Coordinator
St. John's Health Childcare Center
05.2017 - 01.2020
Childcare Lead Teacher
St. John's Health Childcare Center
07.2015 - 05.2017
Childcare Teacher Assistant
St. John's Hospital Childcare Center
08.2014 - 07.2015
In Home Daycare Provider
Home Daycare Provider
06.1999 - 08.2014
High School Diploma - General Education
North Fremont High School
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