Rae Ellen Costanilla
Atlanta
Summary
Experienced professional with a proven ability to direct and manage large-scale operations, consistently achieving success through strategic planning and execution. Skilled at implementing innovative solutions that enhance productivity and operational effectiveness. Recognized for fostering teamwork and adapting to evolving business needs, ensuring alignment with organizational goals. Strong communication and problem-solving abilities, coupled with focus on fostering productive and positive team culture.
Overview
32
32
years of professional experience
Work History
Director of Clinical Applications and Informatics
Northside Hospital
10.2022 - Current
- Develop high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Develop and deliver presentation to C-level Executives, Physicians, Clinical Directors and Managers related to technological driven projects and initiatives
- Leads the Clinical Oversight committee which includes our enterprise VP/CNO, VP of Quality Improvement, CIO, Director of Patient Care and Director of Information Systems
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
- Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
- Facilitated cross-functional collaboration for improved decision-making processes within the organization.
- Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
Clinical Applications and Clinical Informatics Manager
Northside Hospital
02.2015 - 11.2022
- Provided leadership, planning, organization and directed all aspects of the Clinical systems and Informatics initiatives
- Managed the oversight of the health and maintenance support of the Clinical software applications for the enterprise hospital system as well as onboarding of new hires and ongoing elbow end user support
- This position also provides budgetary input for the operations of the hospital system
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
Clinical and Ancillary Applications Coordinator
Northside Hospital
09.2014 - 02.2015
- Under the direction of the Clinical and Ancillary Applications Manager, provided leadership, and direction for the day to day operations of the Clinical Applications system analysts
- Supported the health and maintenance of various software systems utilized in the clinical operations of Northside Hospital
- Cultivated and developed relationships with key stakeholders and other cross functional departments
- Prepared and executed yearly annual evaluations for a team of 15 clinical and ancillary systems analysts
- Collaborated with team members on various projects, resulting in more effective recruitment strategies and increased efficiency.
- Trained new staff members on application procedures, fostering a supportive work environment and promoting knowledge sharing among colleagues.
Business Owner and CEO
RC Healthcare Consulting, LLC
05.2011 - 09.2014
- Responsible for the daily operations and management of over 50 contracting analysts
- Responsible for acquiring, negotiating and reviewing business deals and contracts
- Established strong customer relationships through excellent communication and attentive service.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
- Boosted revenue by identifying new business opportunities and diversifying product offering which resulted to million dollar company by year 2013
- Developed a high-performing team through effective recruitment, training, and performance management.
- Achieved consistent growth in annual revenue through strategic planning and execution of sales initiatives.
- Increased client satisfaction by implementing innovative business strategies and streamlining processes.
- Fostered an inclusive workplace culture that valued diversity, collaboration, and continuous learning.
- Streamlined operational processes, significantly reducing overhead costs and improving efficiency.
- Fostered positive company culture, attracting and retaining top talent through motivational leadership.
- Increased customer satisfaction with personalized service offerings, addressing specific needs and preferences.
- Fostered strong relationships with industry partners to expand business opportunities.
Senior Application Analyst (Consultant)
CSI Consulting Company
01.2010 - 09.2014
- Worked for several clients to assist them with their Mckesson Horizon Clinicals and Paragon implementation projects namely Wellstar Health System, BJC, IASIS, Comanche County Memorial Hospital, Gwinnett Medical Center
- Subcontracting experience with Mckesson Accelerated Services Team for assigned clients namely Vanguard Health System, Regional West, Baptist Pensacola, Good Samaritan, Covenant Health, Northside Hospital and HMA Tennova
- Horizon Clinical Infrastructure (Mckesson) software analyst responsible for building computerized physician order entry order sets, Nursing documentation and Emergency department electronic module
- Understanding of clinical workflow was a plus for the clients I served as an analyst
Clinical Informatics Team Specialist
Lutheran Health Network
08.2006 - 12.2009
- Under the direction of the Network Director of Clinical Informatics, provided leadership, planning, organization and direction for all aspects of clinical information systems including decisions concerning nursing practices, project management, planning, staffing, disciplining, evaluation, problem solving as well as any other management tasks as assigned
- Clinical analysts reported up to this position
- Provided budgetary input for area of responsibility
- Managed the clinical and ancillary system analysts, physician and nursing liaison team
- Responsible for ensuring the success of nursing and physician liaison program
- Developed strong relationship with the clinical and non-clinical key stakeholders
- Led the success of several Electronic Medical Record project and initiatives
- Managed multiple projects simultaneously, ensuring timely completion and high-quality results.
- Enhanced team performance through regular coaching sessions and constructive feedback.
Clinical Coordinator Renal/Telemetry Unit
Lutheran Hospital
01.2006 - 08.2006
- Under the general direction of the Division Director, provided leadership, maintained staffing, charge nurse responsibilities and operational activities of the assigned unit
- Active participation in acquiring Magnet accreditation for Lutheran Hospital
- Mentored new clinical staff members for proper onboarding and orientation processes.
- Worked closely with clinic administrators to maintain a safe, clean and well-organized environment in which patients could receive care.
- Enhanced interdisciplinary collaboration through effective communication and coordination among healthcare team members.
RN/Charge Nurse Renal/Telemetry Unit
Lutheran Hospital
03.2005 - 01.2006
- Under the immediate direction of the unit Clinical Coordinator and/or Division Director, or other designated clinical management as assigned, provided direct patient care under the clinical leadership and guidance of clinical nursing practice as governed by the hospital's policies and procedures and the state of Indiana
- Created staffing assignments for on duty nursing staff
- Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
- Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
- Responsible for overall patient delivery of care and safety such as clinical documentation and medication administration
PCT/Unit Secretary/Nurse Extern Renal/Telemetry Unit
Lutheran Hospital
01.2000 - 03.2005
- Under the immediate supervision of the Clinical Coordinator or other designated management and the clinical leadership of a Patient Care Tech/Unit Secretary/Nurse Extern, provided auxiliary patient care services to meet the personal and routine care needs of patients, and provided clerical services to meet the needs of the nursing unit
- As a Patient Care Tech, assisted RN's and LPN's with day to day patient care needs
- As a Unit Secretary, assisted with transcription of doctor's orders as well as placing non-medication orders in the system
- Assisted with calling physician consults
- As a Nurse Extern, had the ability to function as a staff nurse under the direct supervision of an RN and/or LPN
Pharmaceutical Representative
Wyeth Philippines
07.1993 - 01.1997
- Responsibilities include designated drug representation for the Pharmaceutical division of Wyeth Philippines
- This includes product promotion to assigned area and assigned medical practices and specialties
- Developed strong relationship with physicians and staff practice
- Developed strong relationship with different Pharmacies across the country
- Trained on efficacy and value of prescription and non-prescription products
- Developed strong customer service skills
- Implemented territory management plans, ensuring efficient allocation of resources and prioritizing high-value targets.
- Achieved consistent market share growth within assigned territory using a targeted approach towards specific customer segments.
Education
Masters Degree - Nursing Informatics
Walden University
Minneapolis, MN01.2013
Bachelor of Science - Nursing
RTRMS - Makati Medical Center
Manila, Philippines01.1993
Skills
- Relationship Building
- Strategic planning
- Project Coordination
- Decision-making
- People management
- Goal setting
- Change management
- Operations management
- Organizational development
- Business planning
- Issues resolution
Timeline
Director of Clinical Applications and Informatics
Northside Hospital
10.2022 - Current
Clinical Applications and Clinical Informatics Manager
Northside Hospital
02.2015 - 11.2022
Clinical and Ancillary Applications Coordinator
Northside Hospital
09.2014 - 02.2015
Business Owner and CEO
RC Healthcare Consulting, LLC
05.2011 - 09.2014
Senior Application Analyst (Consultant)
CSI Consulting Company
01.2010 - 09.2014
Clinical Informatics Team Specialist
Lutheran Health Network
08.2006 - 12.2009
Clinical Coordinator Renal/Telemetry Unit
Lutheran Hospital
01.2006 - 08.2006
RN/Charge Nurse Renal/Telemetry Unit
Lutheran Hospital
03.2005 - 01.2006
PCT/Unit Secretary/Nurse Extern Renal/Telemetry Unit
Lutheran Hospital
01.2000 - 03.2005
Pharmaceutical Representative
Wyeth Philippines
07.1993 - 01.1997
Masters Degree - Nursing Informatics
Walden University
Bachelor of Science - Nursing
RTRMS - Makati Medical Center
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