Raef Faraj

Focused on meeting all customer demands with exceptional automotive care. Knowledgeable about replacing filters and automotive oil, disposing of hazardous materials and servicing other vehicle systems like tires.

• Interior and Exterior Detailer, Magical Touch CarWash, 6355 Greenfield Rd, Detroit, MI, 48126, Greeted customers with friendly face as I cleaned their cars, Happily fulfilled the requests of nearly 100 customers daily, 06/01/13, 03/31/17
• Oil Change Technician Assistant Manager, Magical Touch QuickLube, 3160 Rochester Rd, Troy, MI, 48083, Learned and memorized specs of hundreds of cars in order to give my customers the best service and experience possible., Ensured the best quality materials were given to customers with the best deals available, 04/01/17, 08/31/19
• Manager, Magical Touch CarWash/Quicklube 2, 9055 Pelham Rd, MI, Maticulously managed the cash flow of upwards of $5,000 per shift., Provided customers with exceptional customer service., Regularly watched over a crew of 8-10 employees, ensuring the job was being done correctly in the most efficient manner possible., 10/01/19, 06/30/21
• Customer Lending Representative, LoanDepot, Assisting customers with potential loan inquiries, Answering any questions or concerns a customer may have regarding the loan process, Accommodating customer needs and making sure they are transferred to the correct department upon request, 07/01/21, 02/28/22
• Manager, Flexx Oil Change Auto Wash, 10571 East Grand River Rd, MI, 48116, Overlooked all employees and ensured they were completing assigned tasks, Created ideal and easy to work with schedules to keep the work environment running smoothly and efficiently, Worked well with customers and able to problem solve with them efficiently when needed, Assist 150-200 customers daily in order to satisfy all their needs, 01/01/22, present