Raegan Breaux
Event Planner
Needles,CA
Summary
Skilled in office administration and strategic planning, with a knack for cultivating positive client relationships through exceptional verbal communication. Demonstrated ability to improve workflow efficiency and resolve customer issues promptly, contributing to business success. Well-organized professionally equipped with varied experiences in administrative roles. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
2
2
years of professional experience
Work History
Receptionist
Topock 66 Hotel & Resort
07.2024 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
- Collaborated with management to improve internal processes and procedures for better workflow optimization.
- Handled assignments independently with good judgement and critical thinking skills.
Server
Topock 66 Restaurant
03.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Education
Associate of Science - Business Management
Crafton Hills Community College
Yucaipa, CA06.2026
High School Diploma -
Needles High School
Needles, CA06.2024
Skills
Organization skills
Time Management
Telephone skills
Business operations understanding
Data Entry
Verbal and written communication
Office Administration
Schedule Management
Strategic Planning
Strong Work Ethic
Hospitality service expertise
Exceptional customer service
Timeline
Receptionist
Topock 66 Hotel & Resort
07.2024 - Current
Server
Topock 66 Restaurant
03.2023 - Current
Associate of Science - Business Management
Crafton Hills Community College
High School Diploma -
Needles High School
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