Raegan Frye
Lenoir,NC
Summary
Results-driven clinic manager specializing in administrative leadership, HIPAA compliance, and staff management. Proven ability to enhance patient experience and optimize operational processes.
Overview
2
2
years of professional experience
Work History
Clinic Manager
Milan Laser Hair Removal
Boone, NC
09.2025 - Current
- Oversaw daily clinic operations, ensuring efficient patient flow and service delivery.
- Managed scheduling for staff and appointments, optimizing resource allocation.
- Trained and mentored team members on operational procedures and best practices.
- Implemented process improvements to enhance patient experience and satisfaction.
Client Specialist
Milan Laser Hair Removal
Hickory, NC
06.2025 - 09.2025
- Provided exceptional client support, addressing inquiries and resolving concerns promptly.
- Facilitated smooth scheduling of client consultations and follow-up appointments.
- Educated clients on laser hair removal procedures, ensuring understanding and comfort.
- Maintained accurate client records in compliance with company standards.
Dispatcher
Greenway Transportation
Newton, NC
08.2024 - 05.2025
- Coordinated timely dispatch of vehicles to optimize route efficiency.
- Monitored real-time traffic conditions to adjust schedules and minimize delays.
- Communicated effectively with drivers regarding safety protocols and operational updates.
- Managed incoming calls to address customer inquiries and service requests promptly.
Education
High School Diploma -
South Caldwell High School
Hudson, NC05-2024
Skills
- Administrative leadership
- HIPAA compliance
- Clinical management
- Scheduling appointments
- Supply coordination
- Employee work scheduling
- Customer service
- Work ethic and integrity
- Patience and empathy
- Reliability and punctuality
Timeline
Clinic Manager
Milan Laser Hair Removal
09.2025 - Current
Client Specialist
Milan Laser Hair Removal
06.2025 - 09.2025
Dispatcher
Greenway Transportation
08.2024 - 05.2025
High School Diploma -
South Caldwell High School