Summary
Overview
Work History
Education
Timeline
Generic

Raegan Harrell

Grenada,MS

Summary

Highly motivated, goal oriented, organized individual with the ability to manage multiple tasks concurrently. Effective communicator who posseses the skills to problem solve and maintain customer satisfaction.

Overview

11
11
years of professional experience

Work History

Optician

20/20 Eye Care
06.2022 - 06.2023
  • Calibrated seg heights, vertex, and pupillary distance and pantoscopic tilt to customize eyeglass orders and create perfect fit.
  • Evaluated incoming prescriptions from optometrists for accuracy before dispensing eyewear to prevent potential errors or dissatisfaction.
  • Provided exceptional customer service by attentively listening to patient concerns and addressing them promptly.
  • Aided patients in selection of flattering eyeglass frames appropriate for prescription and style preferences.
  • Verified and updated patient records promptly to guarantee accurate prescription information.
  • Enhanced patient understanding of vision care options through comprehensive explanations of insurance benefits and coverage.
  • Contacted patients when eyeglasses or contact lenses arrived in store and assisted with final fitting.
  • Educated patients on proper use, care and maintenance of eyeglasses and contact lenses.

Office Clerk

Upshaw-Williams, Biggers, & Beckham, LLP
03.2021 - 05.2022
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Office Errands/Deliveries within the work office or to external parties
  • Sorting & Delivering incoming mail
  • Collecting & Sending outgoing mail
  • Responded to inquiries from callers seeking information.
  • Maintained organized files and stocked supplies to support team needs and maximize performance.


Front Desk/Cashier

Fresh Laundry Cleaners
05.2015 - 02.2017
  • Staff Training
  • Customer Service
  • Data Entry for customer information
  • Cash Handling

Hostess/Waitress

Websters
03.2015 - 02.2017
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Assisted in training new host staff, sharing best practices for maintaining a professional demeanor and efficient work habits.
  • Completed daily side work and opening and closing duties without fail.
  • Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
  • Cross-trained to handle different restaurant roles, including bar, kitchen and to-go stations.
  • Delivered pick-up and curbside orders to guests.

Sales Associate

JC Penny
11.2012 - 01.2013
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.

Education

General College Studies Program -

MDCC
Moorhead, MS
01.2015

Highschool Diploma Equivalency -

Lincoln Academy
Houston, TX
08.2012

Timeline

Optician

20/20 Eye Care
06.2022 - 06.2023

Office Clerk

Upshaw-Williams, Biggers, & Beckham, LLP
03.2021 - 05.2022

Front Desk/Cashier

Fresh Laundry Cleaners
05.2015 - 02.2017

Hostess/Waitress

Websters
03.2015 - 02.2017

Sales Associate

JC Penny
11.2012 - 01.2013

Highschool Diploma Equivalency -

Lincoln Academy

General College Studies Program -

MDCC

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Raegan Harrell