Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Raegan Levy

Baltimore,MD

Summary

Driven sales leader with over 4 years of leadership and proven success in customer-focused sales in fast-paced retail settings. Known for exceeding performance targets, delivering exceptional service, and translating complex product knowledge into client benefits. Expert in B2C sales strategy and client engagement, fostering loyalty and retention. Adept at KPI analysis, enhancing team performance through data-driven decisions, and exceptional leadership skills. Bringing transferable sales, training, and communication skills to a variety of sales roles, with a customer-first mindset and commitment to continuous learning.

Overview

4
4
years of professional experience

Work History

First Assistant Manager

South Moon Under
Towson, MD
09.2023 - 06.2025
  • Drove $198K in personal sales over a 3-month period—over 20% of total store sales ($807K)—through client rapport, upselling, and strategic customer engagement.
  • Solely or collaboratively closed 26 of the store’s 40 highest-value transactions ($1,000+) during Q1 2025, demonstrating consistent top-tier performance.
  • Led a team of 30+ sales associates, driving an increase in store sales through strong leadership and customer engagement strategies.
  • Assisted the store manager in interviewing, hiring, and training new employees, leading to stronger team performance and reduced turnover.
  • Analyzed sales and foot traffic data to make informed staffing and merchandising decisions.
  • Managed inventory control, daily operations, and visual merchandising aligned with company goals.
  • Built and maintained long-term client relationships, contributing to an increase in customer retention.
  • Resolved customer complaints in a timely manner while maintaining excellent customer service standards.

Assistant Manager

South Moon Under
Towson, MD
05.2022 - 09.2023
  • Guided and supported sales associates on daily tasks, projects, and objectives.
  • Oversaw cash register operations, including opening and closing registers, balancing drawers, and resolving discrepancies.
  • Supported sales floor operations and improved customer satisfaction through coaching and direct support.
  • Served as a role model for other employees by demonstrating exceptional work ethic and dedication.
  • Collaborated with leadership on KPI tracking, promotional advertising, and sales strategy implementation.
  • Assisted customers with product selection decisions based on their individual needs.
  • Provided excellent customer service to ensure customer satisfaction.

Sales Associate

South Moon Under
Towson, MD
05.2021 - 01.2022
  • Ranked in the top 10% of sellers in the first month through personalized product recommendations and proactive service.
  • Delivered client-focused solutions that increased loyalty and repeat purchases.

Education

Bachelor of Science - Experimental Psychology, Medical Humanities and Culture

University of South Carolina
Columbia, SC
05.2023

Skills

  • B2C sales strategy and consultative selling
  • KPI analysis and sales optimization
  • Product knowledge dissemination
  • Team leadership and training
  • Client engagement and retention
  • Communication, persuasion, and presentation skills
  • Medical and health product familiarity
  • Behavioral science and healthcare insight

Affiliations

National Association of Medical Sales Representatives (NAMSR) – Prospective Member

Timeline

First Assistant Manager

South Moon Under
09.2023 - 06.2025

Assistant Manager

South Moon Under
05.2022 - 09.2023

Sales Associate

South Moon Under
05.2021 - 01.2022

Bachelor of Science - Experimental Psychology, Medical Humanities and Culture

University of South Carolina

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