Raegan Pierson
Carrollton,MO
Summary
Proven Pharmacy Technician with a track record of enhancing workflow and patient service at Hometown Pharmacy. Excelled in team collaboration and problem-solving, boosting pharmacy efficiency. Demonstrated exceptional organization and HIPAA compliance, ensuring confidentiality and accuracy in all tasks. Skilled in data entry and multitasking, committed to excellence and reliability in fast-paced environments. Have shown that I am reliable when it comes to helping other stations outside of my personal job.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Hometown Pharmacy
03.2024 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
Pharmacy Technician
Carroll County Memorial Hospital
05.2023 - 08.2023
- Stocked, labeled, and inventoried medication to keep accurate records.
- Counted and labeled prescriptions with correct item and quantity.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
Summer Internship
Owen Seed Company
05.2021 - 08.2022
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
Hostess
JB's Steakhouse
01.2019 - 12.2020
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Backed up servers by checking on tables and retrieving items for guests.
Education
Bachelor of Arts - Biology
University of Missouri-Kansas City
Kansas City, MO05.2025
High School Diploma -
Carrollton High School
Carrollton, MO05.2022
Skills
- Problem-solving skills
- Team Collaboration
- Confidentiality and HIPAA
- Workflow Optimization
- Answering customer questions
- Planning and Coordination
- Dependable and Responsible
- Multitasking abilities
- Data Entry
- Organization and Time Management
Certification
- CPhT - Certified Pharmacy Technician
Timeline
Pharmacy Technician
Hometown Pharmacy
03.2024 - Current
Pharmacy Technician
Carroll County Memorial Hospital
05.2023 - 08.2023
Summer Internship
Owen Seed Company
05.2021 - 08.2022
Hostess
JB's Steakhouse
01.2019 - 12.2020
Bachelor of Arts - Biology
University of Missouri-Kansas City
High School Diploma -
Carrollton High School
- CPhT - Certified Pharmacy Technician
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