Raegan Rahtes
Mooresville,NC
Summary
Experienced with delivering exceptional customer service to enhance guest satisfaction. Utilizes effective communication and problem-solving skills to address and resolve guest concerns. Track record of fostering welcoming and efficient work environment.
Overview
5
5
years of professional experience
Work History
Guest Advocate
Target
11.2020 - Current
- Assisted guests with product selection, enhancing overall shopping experience and satisfaction.
- Trained new staff on operational procedures and customer interaction standards for consistency.
- Handled returns and exchanges professionally, maintaining positive relationships with guests while adhering to company policies.
- Delivered exceptional customer service by addressing inquiries and resolving issues efficiently.
Intern
Lincoln County Coalition Against Child Abuse and Child Advocacy Center
05.2025 - 08.2025
- Assisted in organizing community outreach events to raise awareness about child abuse prevention.
- Supported case management by maintaining accurate and confidential client records.
- Coordinated volunteer efforts, enhancing engagement and participation in advocacy programs.
- Developed educational materials for workshops on child safety and welfare topics.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Observed forensic interviews
- Sorted and organized files, spreadsheets, and reports.
Education
High School Diploma -
Mooresville Senior High School
Mooresville, NC12.2020
Associates Degree - Associate in Arts
Mitchell Community College
Mooresville, NC05-2023
Bachelor of Arts - Psychology
Appalachian State University
Boone, NC05-2025
Skills
- Communication
- Customer Service
- Cash Handling
- Team work
- Adaptability
- Maintaining a positive attitude
- Time management
- Excellent listening skills
- Strong empathy
Timeline
Intern
Lincoln County Coalition Against Child Abuse and Child Advocacy Center
05.2025 - 08.2025
Guest Advocate
Target
11.2020 - Current
High School Diploma -
Mooresville Senior High School
Associates Degree - Associate in Arts
Mitchell Community College
Bachelor of Arts - Psychology
Appalachian State University