Raegan Ramsay
Hendricks Regional Health Hospital
WESTLAFAYETTE,IN
5
years of professional experience
Detail-oriented professional with a solid background in lifeguarding and customer service. Skilled in first aid administration and maintaining safety standards, ready to drive improvements in guest satisfaction and operational efficiency.
Work History
Intern
2 Months- Supported patients and staff by maintaining organized work areas and responding to immediate requests.
- Communicated clearly with team members to relay updates and assist with smooth daily operations.
- Maintained reliable attendance and followed hospital procedures while adapting to changing assignments.
- Assisted with patient comfort measures and answered basic questions in a professional manner.
- Completed a patient-care presentation and presented it in front of Hendricks executive commitee
Lifeguard Assistant Manager
1 Year 3 Months- Supervised daily pool operations, ensuring adherence to safety protocols and regulations.
- Trained and mentored lifeguard staff on emergency response procedures and customer service excellence.
- Monitored guest activities and provided assistance to ensure a safe recreational environment for visitors.
- Addressed guest inquiries and concerns promptly, enhancing overall customer satisfaction at facility events.
- Upheld a strong culture of safety by actively participating in ongoing professional development courses and certifications in life-saving techniques.
- Maintained detailed records of incidents, injuries, and near-drownings for review by management and compliance purposes.
- Enforced facility rules consistently for the well-being of all patrons while maintaining a positive atmosphere at the pool area.
- Provided exceptional first aid care to injured patrons, minimizing potential complications through swift and accurate treatment.
Physician Shadow
- Sat in patient meetings with Dr. Katie Chobanov to gain insight into physician care relations.
- Observed patient interactions to understand clinical processes and healthcare delivery.
- Engaged with Dr. Chobanov on patient health plans and patient medical history.
Barista
3 Years- Collaborated with team members to create a positive work environment that fosters teamwork.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Controlled line and crowd with quick, efficient service.
- Maintained regular and consistent attendance and punctuality.
Lifeguard
1 Year 3 Months- Monitored pool activities to ensure safety and compliance with regulations.
- Provided immediate first aid and emergency response during incidents.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Provided friendly customer service to guests and addressed concerns.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
- Responded to emergency situations in a timely, efficient manner.
- Assisted swimmers in distress using appropriate rescue techniques based on individual needs and circumstances.
- Monitored pools and surrounding areas for adherence to safety protocols.
Education
Bachelor of Science - Biomedical Health Science
- 3.80 GPA
- Women in Healthcare member
- Alpha Xi Delta Member
- Crisis Hotline Text Volunteer
High School Diploma
- Completed AP course in Chemistry
- Completed AP course in Calculus
- Completed AP course in US History
- Completed AP course in World History
- 4.59 GPA
- Ranked #1 of class (Valedictorian)
- National Honor Society Vice President
- Elected to President of my class in 2022-2025
- Interact Club Member
- FFA Member
- Student Council Member
- Elected Captain of the Varsity Basketball Team 2022-2025
Skills
Adaptability and flexibility
AED operation
First aid administration
Teamwork and collaboration
Customer service
Time management
Problem-solving abilities
Multitasking Abilities
Reliability
Excellent communication
Timeline
Intern
Hendricks Regional Health Hospital
06.2026 - 08.2026Read More
Physician Shadow
Valley Professionals Community Health Center
07.2025 - 07.2025Read More
Lifeguard Assistant Manager
Turkey Run State Park
05.2024 - 08.2025Read More
Lifeguard
Town Of Rockville
05.2022 - 08.2023Read More
Barista
Lainey's Watering Trough
10.2021 - 10.2024Read More
Parke Heritage
High School Diploma
Read More
Purdue University
Bachelor of Science from Biomedical Health Science
Read More