Raegam Ramsay
Rockville,IN
Summary
Detail-oriented professional with a solid background in lifeguarding and customer service. Skilled in first aid administration and maintaining safety standards, ready to drive improvements in guest satisfaction and operational efficiency.
Overview
4
4
years of professional experience
Work History
Lifeguard Assistant Manager
Turkey Run State Park
05.2024 - 08.2025
- Supervised daily pool operations, ensuring adherence to safety protocols and regulations.
- Trained and mentored lifeguard staff on emergency response procedures and customer service excellence.
- Assisted in scheduling shifts and managing staff availability to optimize coverage during peak hours.
- Conducted regular inspections of pool facilities and equipment to maintain operational standards and cleanliness.
- Monitored guest activities and provided assistance to ensure a safe recreational environment for visitors.
- Addressed guest inquiries and concerns promptly, enhancing overall customer satisfaction at facility events.
- Upheld a strong culture of safety by actively participating in ongoing professional development courses and certifications in life-saving techniques.
- Maintained detailed records of incidents, injuries, and near-drownings for review by management and compliance purposes.
- Conducted routine equipment checks, maintaining all rescue gear in excellent working condition for emergency use.
- Enforced facility rules consistently for the well-being of all patrons while maintaining a positive atmosphere at the pool area.
- Improved facility cleanliness standards by delegating tasks efficiently among lifeguard staff members.
- Provided exceptional first aid care to injured patrons, minimizing potential complications through swift and accurate treatment.
- Monitored pool area for violations and potential hazardous situations.
Barista
Lainey's Watering Trough
10.2021 - 10.2024
- Developed specialty drink menu items based on seasonal ingredients and customer feedback.
- Maintained cleanliness and organization of workstations according to health standards.
- Collaborated with team members to create a positive work environment that fosters teamwork.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Controlled line and crowd with quick, efficient service.
- Maintained regular and consistent attendance and punctuality.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Lifeguard
Town Of Rockville
05.2022 - 08.2023
- Monitored pool activities to ensure safety and compliance with regulations.
- Provided immediate first aid and emergency response during incidents.
- Educated patrons on pool rules and safety procedures to promote awareness.
- Conducted routine inspections of facilities and equipment for safety hazards.
- Collaborated with team members to maintain cleanliness and organization of facilities.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
- Attentively monitored swimmers to identify distress.
- Responded to emergency situations in a timely, efficient manner.
- Assisted swimmers in distress using appropriate rescue techniques based on individual needs and circumstances.
- Monitored pools and surrounding areas for adherence to safety protocols.
Education
Bachelor of Science - Genetics
Purdue University
West Lafayette, IN05-2029
High School Diploma -
Parke Heritage
Rockville, IN05-2025
Skills
- AED operation
- First aid administration
- Teamwork and collaboration
- Customer service
- Time management
- Problem-solving abilities
- Multitasking Abilities
- Reliability
- Excellent communication
- Critical thinking
- CPR certification
- Adaptability and flexibility
Timeline
Lifeguard Assistant Manager
Turkey Run State Park
05.2024 - 08.2025
Lifeguard
Town Of Rockville
05.2022 - 08.2023
Barista
Lainey's Watering Trough
10.2021 - 10.2024
Bachelor of Science - Genetics
Purdue University
High School Diploma -
Parke Heritage