Raegan S'gro
Fresno,CA
Summary
Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Overview
5
5
years of professional experience
Work History
Sales Associate
Styled By SHESHE
08.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Front Desk Receptionist
Rise Real Estate Group
02.2023 - Current
- I greet customers as well as double check all paperwork that is being sent between agents inside and outside our company
- I help print and write MLS forms and scan over documents.
Hostess/Server
Sakura Chaya
06.2022 - 05.2023
- Managed reservations and booking their times correctly
- I also ensured each customers had good experiences and left with a smile
- I was in charge of training new employees as well.
Cyclebar front desk
CycleBar
04.2021 - 06.2022
- Enhanced guest satisfaction by promptly addressing inquiries and providing accurate information.
- Trained new front desk staff members on company policies, procedures, and customer service standards for consistent performance across the team.
- Handled cash transactions accurately, balancing daily deposits and maintaining proper documentation for financial records.
Server/Cashier Team Lead
Tofas Grill
06.2019 - 02.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Bachelor's degree in Communications -
California State University-Fresno
Fresno, CA05.2024
Skills
- Public Relations
- Digital Marketing
- Social Media Management
- Journalism
- Event Planning
- Events Management
- Content Creation
- Copywriting
- Microsoft Outlook
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Multi-tasking strength
- Problem-Solving
- Excellent people skills
Timeline
Sales Associate
Styled By SHESHE
08.2023 - Current
Front Desk Receptionist
Rise Real Estate Group
02.2023 - Current
Hostess/Server
Sakura Chaya
06.2022 - 05.2023
Cyclebar front desk
CycleBar
04.2021 - 06.2022
Server/Cashier Team Lead
Tofas Grill
06.2019 - 02.2021
Bachelor's degree in Communications -
California State University-Fresno
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