Summary
Overview
Work History
Education
Skills
Certification
Volunteer Experience
Affiliations
Timeline
Generic

Raegan Smith-Walker

Buford,GA

Summary

Sophomore Human Services Applied Sociology major. I have five years of experience participating as a volunteer in a student leadership program with two years involving a high-level leadership position and responsibilities. After starting a collegiate career I was recruited to become an officer in a recently revived Registered Student Organization called Grizzly Organization for Human Services for which I am secretary It requires high-level skills in correspondence and maintaining records. I have also worked in retail for two years with companies such as Barnes and Noble, Carters Inc., and Sunglass Hut which have increased my interpersonal skills helped me become a results-oriented sales worker who engages with customers to help establish rapport —a proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals. I am a very driven highly motivated individual with a dedicated work ethic who is very open to learning new things and embracing new opportunities

Overview

2
2
years of professional experience
1
1
Certification

Work History

SALES ASSOCIATE - SELLER

Sunglass Hut
06.2023 - Current
  • Sales
  • Interpersonal Skills
  • Advertising
  • Customer Service and Satisfaction
  • Point of Sale (POS) System
  • Deep Knowledge product and product development
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.

SALES ASSOCIATE

Carters Inc
10.2022 - Current
  • Communication and Interpersonal Skills
  • Experience With CRM or POS Software
  • Empathic Attitude
  • Active Listening and Trust-Building
  • Basic Math and Money Handling
  • Deep Knowledge in Product or Inventory
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.

BOOK SELLER - TEMPORARY

Barnes & Noble College Booksellers
08.2022 - 08.2022
  • Bookkeeping
  • Customer Service
  • Communication
  • Retail Sales
  • Proactively resolved customer complaints, turning potential negative experiences into positive outcomes for both the client and company.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.

Education

Bachelor of Science - HUSE (Human Services)

GEORGIA GWINNETT COLLEGE
Lawrenceville, GA
08.2026

High School Diploma -

GWINNETT ONLINE CAMPUS
Lawrenceville, GA
05.2021

Skills

  • Computer proficiency
  • Strategic and social selling
  • Team leading/building
  • Customer Engagement
  • Upselling strategies

Certification

MICROSOFT OFFICE SPECIALIST, 2019

Volunteer Experience

  • GOC STUDENT LEADERSHIP AND GOC CARES PROGRAM, During my high school years, I was a high-ranking member of the student leadership program and one of the founding members of our school’s community ran charity GOC Cares.
  • Families 4 Families, 02/2023, Present, Families 4 Families Foster Care is a nonprofit that partners with churches to recruit and support foster families as they love and nurture children. My role as a volunteer consists of babysitting foster Care children while their parents and guardians go on a scheduled date night once a month.

Affiliations

  • THE NATIONAL SOCIETY OF LEADERSHIP AND SUCCESS
  • Grizzly Organization for Human Services

Timeline

SALES ASSOCIATE - SELLER

Sunglass Hut
06.2023 - Current

SALES ASSOCIATE

Carters Inc
10.2022 - Current

BOOK SELLER - TEMPORARY

Barnes & Noble College Booksellers
08.2022 - 08.2022

Bachelor of Science - HUSE (Human Services)

GEORGIA GWINNETT COLLEGE

High School Diploma -

GWINNETT ONLINE CAMPUS
Raegan Smith-Walker