Raegan Swann
Winnsboro,Tx.
Summary
Knowledgeable and proficient in laws and procedures governing business operations, tax filings and regulatory compliance. Handles detail-oriented work in methodical and organized fashion. Leverages field expertise, resourcefulness and diligence to make positive impact on business operations.
Overview
16
16
years of professional experience
Work History
ACCOUNTANT
CYPRESS SPRINGS SPECIAL UTILITY DISTRICT
02.2013 - Current
- Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating, and cash, and banking reconciliations.
- Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
- Gathered financial information, prepared documents, and closed books.
- Reconciled accounts and reviewed expense data, net worth, and assets.
- Used advanced software to prepare documents, reports, and presentations.
- Maintained up-to-date knowledge on professional accounting standards to manage financial recordkeeping.
- Detected and corrected mistakes early on and implemented systems to avoid recurring issues.
- Provided journal entries and performed accounting on accrual basis.
- Maintained human resources regulatory compliance with local, state and federal laws.
- Coordinated employee grievances and disputes in timely and professional manner by finding constructive solutions.
- Monitored and handled employee claims involving performance-based and harassment incidents.
- Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
- Motivated employees through special events, incentive programs, and constructive feedback.
- Implemented performance reviews and motivational strategies to elevate HR team results.
- Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
- Organized and led staff orientation programs and training to promote collaboration.
- Used technologically relevant digital systems to manage payroll and benefits programs.
- Matched purchase orders to invoices and logged invoices into computer.
- Audited and processed credit card bills.
- Prepared and submitted grant applications to USDA to solicit grant monies for organization.
- Developed and analyzed models to support employee benefit plan rollout both successfully and efficiently.
- Explained benefits to plan participants in easy to understand terms in order to educate each on available options.
- Streamlined and updated to new software and digital storing of documents
Rural Mail Carrier & City Mail Carrier
UNITED STATES POSTAL SERVICE
01.2011 - 02.2013
- Followed safety protocols and regulations while driving, upholding professional service reputation.
- Maintained records on customers with mail forwarding and change of address requests.
- Organized mail ahead of delivery runs for correct routing.
- Delivered mail and packages to customers on prescribed route while processing check submissions, money orders, and stamp purchases in field.
- Resolved complaints calmly and professionally to maintain customer satisfaction.
- Distributed items on time and to correct locations for punctual, professional mail services.
- Handled accurate cash payments for postage and incurred fees.
- Identified postage discrepancies and escalated for resolution to limit customer delays.
- Remained physically fit to safely lift and transport packages weighing up to 70 pounds.
ENFORCEMENT OFFICER
TEXAS COMPTROLLER OF PUBLIC ACCOUNTS
07.2007 - 12.2009
- Handled 56 taxes
- Recommended financial solutions in relation to tax implications.
- Skilled at working independently and collaboratively in team environment.
- Worked effectively in fast-paced environments.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Managed time efficiently in order to complete all tasks within deadlines.
- Self-motivated, with a strong sense of personal responsibility.
- Processed tax payments, set up payment plans and worked with delinquent taxpayers to resolve issues.
- Responded to taxpayer questions and helped individuals complete and file tax documentation.
- Professionally negotiated and dealt with taxpayers in confrontational situations.
- Maintained compliance by adhering to current tax laws and regulations.
Education
Northeast Texas Community College
Mount Pleasant, TXHigh School Diploma -
Winnsboro High School
Winnsboro, Tx. 05.2005
Skills
- Coordinate Investigations
- Customer Relations
- Financial and Regulatory Consulting
- Account Reconciliation Processes
- Payroll Auditing
- Audit Financial Records
- Business Operations and Forecasting
- Negotiation and Conflict Resolution
- Accounting and Bookkeeping
- Interviewing and Counseling
- Effective Planning
- Business Administration
- Compensation and Benefits Administration
Youth Basketball Coach
I enjoy coaching youth girls basketball for my community and have volunteered for over ten years in three different counties. Making a difference in children's lives by giving my time and knowledge of the game has been the most rewarding experience.
Timeline
ACCOUNTANT
CYPRESS SPRINGS SPECIAL UTILITY DISTRICT
02.2013 - Current
Rural Mail Carrier & City Mail Carrier
UNITED STATES POSTAL SERVICE
01.2011 - 02.2013
ENFORCEMENT OFFICER
TEXAS COMPTROLLER OF PUBLIC ACCOUNTS
07.2007 - 12.2009
Northeast Texas Community College
High School Diploma -
Winnsboro High School
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