Raegan Young
Mobile
Summary
Dynamic and detailed professional with exceptional customer service skills and strong organizational and multitasking abilities. Developed strong communication skills with ability to adapt quickly to learn new protocols and procedures. Seeking to transition to a new field where these skills can be contributed to.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Team Member
Tropical Smoothie
Mobile, AL
06.2022 - 05.2023
- Prepared smoothies and food items according to established recipes and quality standards.
- Maintained cleanliness of workstations and dining areas to ensure a hygienic environment.
- Assisted customers with menu selections, providing recommendations for dietary preferences.
- Operated point-of-sale system accurately for processing transactions and handling cash.
Server
Villa Del Rey
Mobile, AL
09.2023 - 02.2024
- Managed cash register transactions accurately, ensuring proper handling of payments and receipts.
- Assisted in inventory management by monitoring stock levels and notifying management of shortages.
- Engaged with guests to build rapport, encouraging repeat business through personalized service experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Server
Aztecas
Mobile, AL
03.2024 - 05.2026
- Provided exceptional customer service by addressing guest inquiries and resolving complaints efficiently.
- Collaborated with kitchen staff to ensure timely food preparation and delivery, enhancing overall dining experience.
- Maintained cleanliness and organization of dining area, adhering to health and safety regulations.
- Trained new servers on menu knowledge and service protocols, fostering team performance and cohesion.
Education
High School Diploma -
Baker High School
Mobile, AL05.2023
Bachelor of Science - Biomedical Sciences
University of South Alabama
Mobile, AL12.2027
Skills
- Strong work ethic
- Guest engagement
- Customer service
- Memory retention
- Quality control
- Task prioritization
- Multitasking and organization
- Medical terminology knowledge
- Problem-solving
- HIPAA regulations
- Hospitality
Certification
- ServSafe Certification
- Medical Assistant Certification
Timeline
Server
Aztecas
03.2024 - 05.2026
Server
Villa Del Rey
09.2023 - 02.2024
Team Member
Tropical Smoothie
06.2022 - 05.2023
High School Diploma -
Baker High School
Bachelor of Science - Biomedical Sciences
University of South Alabama