Raeghan Borman
Haslet,TX
Summary
Proven multitasker and adaptable professional, excelled in fast-paced environments at Walmart and other retailers, enhancing customer satisfaction and streamlining transactions. Skilled in organization and retail transactions, consistently achieved high accuracy levels. Demonstrated reliability and exceptional team contribution, fostering positive customer experiences and efficient operations.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Front End Associate
Walmart
09.2023 - 05.2024
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
- Worked flexible schedule and extra shifts to meet business needs.
Sales Associate
JCPenney
06.2022 - 09.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Restaurant Hostess
Red Robin
02.2022 - 07.2022
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
FOH Team Member
Panda Express
09.2019 - 06.2021
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
- Maintained a clean and organized work area, ensuring a safe and sanitary environment for customers and staff.
- Established welcoming atmosphere by greeting each guest warmly.
- Answered customers' questions, recommended items, and recorded order information.
Education
Bachelors In Science - Sports Management
McPherson College
McPherson, KSSkills
- Product restocking
- Team contribution
- Retail transactions
- Merchandising and display assembly
- Organization
- Multitasking Abilities
- Reliability
- Time management abilities
- Adaptability
Accomplishments
- Varsity Basketball: Played as a key member of the varsity basketball team, demonstrating teamwork, leadership, and dedication to the sport.
- Honor Roll: Consistently achieved academic excellence by making the honor roll, reflecting strong commitment to education and high performance in coursework.
Certification
- First Aid/CPR Certified
- Allergen Awareness Training
- Food Handler’s Certificate
Languages
Chinese (Mandarin)
Limited Working
Spanish
Limited Working
Timeline
Front End Associate
Walmart
09.2023 - 05.2024
Sales Associate
JCPenney
06.2022 - 09.2023
Restaurant Hostess
Red Robin
02.2022 - 07.2022
FOH Team Member
Panda Express
09.2019 - 06.2021
Bachelors In Science - Sports Management
McPherson College
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