Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Raegyn Zeigler

Warner Robins

Summary

Outgoing and friendly Optometric Tech experienced with various optometry equipment and reading patient charts to determine patient testing. Maintains schedule and patient flow while completing filing and phone work to facilitate office operations. Assists with frame styling and selling glasses and contact lenses to achieve revenue goals.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Certified Optometric Technician

America's Best Contact and Eyeglasses
01.2025 - Current
  • Administered patient pre-exams, ensuring accurate measurements and documentation of visual acuity.
  • Operated optical equipment, including autorefractors and tonometers, to assist in diagnostic procedures.
  • Educated patients on contact lens care and proper eyewear maintenance for enhanced satisfaction.
  • Coordinated scheduling of appointments, optimizing clinic workflow and improving patient access to services.
  • Trained junior technicians on best practices in patient care and equipment handling for improved team performance.
  • Collaborated with optometrists to streamline patient follow-up procedures, enhancing overall service delivery.
  • Utilized electronic medical record systems for timely documentation of patient encounters, enhancing overall accuracy of information.
  • Contributed to team success by cross-training in various roles within the optometric practice.
  • Participated in continuing education opportunities to stay current on advancements in optometry best practices.
  • Provided exceptional customer service, addressing patient concerns and inquiries professionally and promptly.
  • Performed diagnostic testing accurately, contributing to early detection of ocular conditions such as glaucoma or macular degeneration.

Ophthalmic Scribe

Eyesight Associates
08.2024 - 11.2024
  • Recording patient exams in the electronic health record, including diagnoses, treatment plans, and medications.
  • Accompanying the doctor into the exam room, holding the patients head, administering drops, and using a Goldmann.
  • Greeting patients, directing them to the appropriate department, and ensuring the correct sequence of events for each patient.
  • Providing patient and family counseling and education as needed.
  • Communicating medication orders to the pharmacy and/or patient, and ensuring timely response to patient questions.
  • Reviewing all chart notes and correspondence daily to ensure accuracy and completeness.
  • Preforming basic ocular screening on patients, including medical history and medication history.
  • Printing out patient After Visit Summary (AVS) Medication Rx, Eyeglass Rx, and delivering documents to physician.
  • Coordinating special testing needs with technicians.

GES Warehouse 1

PepsiCo
01.2021 - 06.2024
  • Maintained clean and organized work area, contributing to efficient and safe working environment.
  • Participated in regular team meetings, contributing to developments of new strategies for warehouse efficiency and productivity.
  • Operated various types of material handling equipment safely including forklifts, pallet jacks, and hand trucks to move heavy loads throughout warehouse facility.
  • Reduced product damages with proper handling techniques and training for warehouse staff.
  • Handled returns efficiently by inspecting returned items, processing refunds or exchanges promptly, and restocking inventory as needed.
  • Assists in recruitment and training of new warehouse employees, fostering high-performance team cultures.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as 50 pounds.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.

Assistant Manager

Krystal
01.2016 - 06.2021
  • Monitors inventory of fast food supplies and submitted supply forms.
  • Prepares daily staffing schedules for kitchen and counter staff.
  • Interviews potential new hires and provides the essential training.
  • Maintains employee records and prepares staff schedules.
  • Preforms daily and weekly food orders, enters invoices, and inventory received.
  • Supervises 8+ employees during a shift.
  • Adhered to all applicable food preparation standards.
  • Deals with employee issues as necessary including occasional dismissals.
  • Cash handling and bank deposits.

Produce Clerk

Publix
01.2017 - 04.2021
  • Assists customers, providing information on pricing, purchases and products.
  • Organizes inventory and preforms breakdowns of produce.
  • Rotates product to help save waste.
  • Changes price tags and signs to be made to displays, new, and sale items.
  • Increases sales by handing out food samples and recommending additional, new, and sale items to customers.
  • Breaks down daily produce truck while operating fork lifts and pallet jacks.
  • Preforms all fresh cut fruit and vegetable cutting, processing, sanitation, food safety and stocking procedures on all produce items as outlined by company.

Shift Manager

Wendy's
06.2015 - 01.2016
  • Managed inventory for all shifts.
  • Trained new employees on proper food handling and safety procedures.
  • Maintained a total restaurant cleanliness for every shift and ensured following shift would be set up for success.
  • Reinforced employee accomplishments. Praise in public, criticize in private.

Team Leader

Arby's
05.2014 - 06.2015
  • Instructed and motivated crew.
  • Provided premier customer service.
  • Operated cash register and handling money.
  • Prepared accurate food orders for guests.
  • Monitored and set examples for outstanding employee performance.

Education

GED -

J.F Drake State Technical College
Huntsville, AL
03.2018

Skills

  • Time management, Microsoft word, Customer service, Communication skills, Leadership, Management Experience, Adaptability, Punctual, Dependable, Team Motivator
  • Visual field testing
  • Refractive error correction
  • HIPAA compliance
  • Fundus photography
  • Appointment scheduling

Certification

  • Certified Optometric Technician, America's Best Contacts and Eyeglasses - Jan 2025

Timeline

Certified Optometric Technician

America's Best Contact and Eyeglasses
01.2025 - Current

Ophthalmic Scribe

Eyesight Associates
08.2024 - 11.2024

GES Warehouse 1

PepsiCo
01.2021 - 06.2024

Produce Clerk

Publix
01.2017 - 04.2021

Assistant Manager

Krystal
01.2016 - 06.2021

Shift Manager

Wendy's
06.2015 - 01.2016

Team Leader

Arby's
05.2014 - 06.2015

GED -

J.F Drake State Technical College

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