Summary
Overview
Work History
Education
Skills
Timeline
Generic

Raekwon Jimenez

New York

Summary

Supervisor with CAMBA, adept at conflict resolution and regulatory compliance. Proven track record in crisis management and effective communication, ensuring client safety and program success. Skilled in incident reporting and team building, fostering a collaborative environment that empowers staff and clients alike. Committed to achieving organizational goals and enhancing client outcomes.

Overview

6
6
years of professional experience

Work History

Supervisor

CAMBA
Brooklyn
11.2020 - Current
  • Assist in working in a building with a census of 62 clients in the shelter system daily
  • Assist with intake and admission process to put clients into the CARES
  • Able to input client incident reports using CARES
  • Manage and coordinate the day-to-day functions of the facility
  • Resolve conflicts and disputes between staff or clients
  • Ability to manage conflict or challenging behaviors with self-awareness and emphasizing client autonomy and safety
  • Experience in working with clients who have struggled with traumas, mental health, and substance abuse issues
  • Make regular visits to client room, and monitor clients to ensure a safe and secure environment
  • Provide emergency first aid/CPR/ Harm Reduction assistance when needed
  • Communicate effectively with clients, direct reporting staff, peers, supervisors, and funders
  • Conduct Quality Assurance and regulatory compliance
  • Coordinate and facilitate groups and training
  • Coordinate the day-to-day work of residence staff to ensure client success
  • Coordinate/conduct nightly rounds to monitor the facility
  • Develop program content for ADL staff
  • Encourage teamwork among direct reporting staff as well as among peers
  • Investigate all complaints and/or incidents
  • Lead and participate in administrative and staff meetings as requested
  • Maintain professional relationships with clients and client confidentiality
  • Monitor clients' progress toward their goals (dates achieved) and document via progress notes
  • Monitor clients' safety and ensure safety policies and procedures are practiced daily
  • Motivate, coach and counsel direct reporting staff to excel
  • Overcome resistance to change from clients, direct reporting staff, and supervisors/funders
  • Plan and organize program activities to maximize program contract's goals and performance targets
  • Respond to emergencies in an appropriate and professional manner
  • Review all documentation related to clients' progress for accuracy, completeness, and clarity
  • Screen all clients exiting the shelter for 30 days or more for non-shelter alternatives
  • Review and sign time sheets
  • Update staff via written logs, notes, face-to-face meetings, etc
  • May conduct initial intake or assessment of clients and/or clients' families and periodic reassessments
  • Continue to establish, execute, and maintain all rules mandated by the CDC at the height of a worldwide pandemic (COVID-19)

Community Tech

BRC
Manhattan
08.2021 - 10.2024

Assist in working in a building with a census

  • Resolve conflicts and disputes between staff or clients
  • Ability to manage conflict or challenging behaviors with self-awareness and emphasizing client autonomy and safety
  • Provide emergency first aid/CPR/ Harm Reduction assistance when needed
  • Communicate effectively with clients, direct reporting staff, peers, supervisors, and funders
  • Investigate all complaints and/or incidents
  • Respond to emergencies in an appropriate and professional manner
  • May conduct initial intake or assessment of clients and/or clients' families and periodic reassessments

Continue to establish, execute, and maintain all rules mandated by the CDC at the height of a worldwide pandemic

Program Aide

BRC
Manhattan
04.2019 - 08.2021

Assist in working in a building with a census

  • Resolve conflicts and disputes between staff or clients
  • Ability to manage conflict or challenging behaviors with self-awareness and emphasizing client autonomy and safety
  • Provide emergency first aid/CPR/ Harm Reduction assistance when needed
  • Communicate effectively with clients, direct reporting staff, peers, supervisors, and funders
  • Investigate all complaints and/or incidents
  • Respond to emergencies in an appropriate and professional manner
  • May conduct initial intake or assessment of clients and/or clients' families and periodic reassessments

Continue to establish, execute, and maintain all rules mandated by the CDC at the height of a worldwide pandemic

Education

G.E.D -

Albany State
Albany, NY

Skills

  • Client intake
  • Incident reporting
  • Regulatory compliance
  • Conflict resolution
  • Emergency response
  • Team building
  • Staff training
  • Quality assurance
  • Document management
  • Safety monitoring
  • Effective communication
  • Crisis management
  • Risk management
  • Time management
  • Expectation setting
  • Teamwork and collaboration
  • Microsoft experience
  • Written communication

Timeline

Community Tech

BRC
08.2021 - 10.2024

Supervisor

CAMBA
11.2020 - Current

Program Aide

BRC
04.2019 - 08.2021

G.E.D -

Albany State
Raekwon Jimenez