Raekwon Johnson

• Lead customer interactions on and off the floor, delivering high-level service that mirrors luxury retail standards.

• Handle escalated client concerns, post-purchase inquiries, and styling follow-ups while maintaining a 95% client satisfaction rate.

• Mentor junior stylists and guide service etiquette, product education, and clienteling strategies.

• Collaborate cross-functionally to improve store experience and drive repeat business.

• Built strong relationships with clients through attentive service and knowledgeable fashion guidance.

• Spearheaded the creation of a 1990s-inspired fine jewelry brand with over 5,000 orders in its first year
• Designed and implemented comprehensive brand strategies to establish a distinctive identity within the luxury market
• Cultivated customer relationships, driving retention and brand loyalty through exceptional service and product quality
• Oversaw end-to-end operations, including CAD design, marketing, and financial planning, ensuring consistent growth and profitability
• Support new product rollout, and created new content to ensure successful launches

• Style celebrity clients, including Usher, Jhené Aiko, and other high-profile figures, for red carpets, press appearances, and editorials
• Source luxury and emerging designer pieces, ensuring seamless outfit coordination for high-visibility events
• Manage fittings, alterations, and final styling execution, maintaining a meticulous eye for detail
• Work closely with designers, PR agencies, to secure clientele and brand partnerships
• Assisted lead stylist in curating fashion-forward looks for editorial shoots, resulting in increased brand recognition.

• Developed and executed comprehensive marketing strategies to elevate brand visibility and drive customer engagement in the competitive luxury loungwear market
• Partnered with luxury retailers to expand brand reach, managing partnerships and ensuring consistency in visual merchandising and marketing efforts
• Collaborated with cross-functional teams to streamline product launches, ensuring consistent alignment with brand identity and market trends
• Curated exclusive events and brand activations, strengthening Naked Wardrobe's positioning as a leading contemporary lifestyle brand
• Implemented customer analytics tools to optimize marketing performance, increasing conversion rates and customer retention by 20%
• Oversaw digital and social media campaigns, increasing online sales by 30% year-over-year through targeted influencer partnerships and content creation

• Elevated client experiences by curating personalized wardrobe solutions aligned with current luxury fashion trends
• Analyzed customer preferences to enhance product recommendations, achieving a 25% increase in repeat clientele
• Designed visually compelling in-store displays that drove a 15% uptick in foot traffic and sales