Raekwon Roman
Tucson,AZ
Summary
Enthusiastic, eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Operation instructions and detailed oriented Highly motivated to learn, grow and excel in any work environment.
Overview
3
3
years of professional experience
Work History
Home Renovations Assistant
4th Generation Tile & Renovations
11.2022 - 08.2023
- Cleaned and disposed of debris to maintain safe and clean working environment.
- Inspected and tested fixtures and systems after installation to confirm proper and safe functioning.
- Assisted in organizing and overseeing 25 plus assignments to drive operational excellence to 100% completion before finishing dates.
- Checked for plumbing issues to replace or repair 30 plus faucets and pipes.
- Cut and laid over 500 plus floor tile as well as grouting floor tiles.
Customer Service Associate
Planet Fitness
10.2021 - 03.2023
- Exhibited high energy and professionalism when dealing with clients and staff.
- Managed over 30 customer calls per day promptly to avoid on-hold wait times.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
- Handled billing and payment issues following guidelines, resolving disputes properly.
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
Truck Loader
Capstone Logistics
02.2020 - 08.2021
- Worked independently in fast-paced environment while meeting productivity and quality expectations 100%.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Maintained clean and functional warehouse space throughout 10 hour shifts.
- Assisted in organizing and stocking products in warehouse to support colleagues
Education
High School Diploma -
Muhlenberg High School
Laureldale, PA06.2016
Associate of Science - Business Administration And Management
Reading Area Community College
Reading, PA08.2018
Skills
- Responsible
- Excellent work ethic
- Leadership
- Customer Service and Assistance
- Great time management
- Work very well under presser
Accomplishments
- Documented and resolved Issue which led to Results.
- Achieved Result by completing Task with accuracy and efficiency.
Timeline
Home Renovations Assistant
4th Generation Tile & Renovations
11.2022 - 08.2023
Customer Service Associate
Planet Fitness
10.2021 - 03.2023
Truck Loader
Capstone Logistics
02.2020 - 08.2021
High School Diploma -
Muhlenberg High School
Associate of Science - Business Administration And Management
Reading Area Community College
Similar Profiles
Rudolph ChavezRudolph Chavez
Plumber at 4th Generation MechanicalPlumber at 4th Generation Mechanical
Armando MedinaArmando Medina
Lab Technician at 4th Generation CultivationLab Technician at 4th Generation Cultivation
Paul MarklundPaul Marklund
Sales Manager at 4th Generation ElectricSales Manager at 4th Generation Electric