RAEKWON WEBB
PONTE VEDRA,FL
Summary
Enthusiastic aspiring Information Technology professional and US Army Veteran of 3 years. Presently hold an Active Secret Clearance. Gained experience in in the military as an infantry soldier in teamwork and strategizing but always held a passion for the IT industry. Recently completed the Computer User Support Specialist program at ACI Learning to better prepare for an IT focused position. Recently certified in ITIL 4 Foundations and actively working toward A+, Network+, and Security+ certifications.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Infantry Team Leader
Army
Fort Carson, CO
03.2021 - Current
- Trained teams on emergency situation preparedness and integration of tactical planning, equipment maintenance and weapon use
- Produced reports on equipment status, incidences, personnel readiness and intelligence for superiors
- Utilized advanced tactics to engage and neutralize enemy combatants
- Patrolled designated coverage areas and evaluated terrain for defensive use
- Maintained secure communication systems to relay information to and from command teams.
Shoe Sales Associate
Journeys Shoes
Panama City, FL
03.2015 - 05.2016
- Operated cash register to process payments and provided receipts to establish proof of transaction
- Serviced multiple customers at once, multi-tasked and enthusiastically handled special projects
- Selected, recommended, and helped obtain or locate merchandise based on customer desires and needs
- Organized store merchandise racks by size, style, and color to maintain clean, visually-appealing showroom.
Education
Computer User Support Specialist Program -
ACI Learning Tech Academy
Colorado Springs, CO06-2024
Bachelors - Criminology
Florida State University
12.2020
Associate Of Arts And Sciences -
New Mexico Military Institute
05.2018
Skills
- Team Coordination
- Assessing Risks
- Equipment Maintenance
- Analytical Thinking
- Organizational Skills
- Research
- Critical Thinking
- Troubleshooting
- Operating systems
- Customer Service
- Data Backup
- Maintenance & Repair
Certification
Axelos ITIL 4 Foundations (Certified)
CompTIA A+ (In Progress)
CompTIA Security+ (In Progress)
ComptTIA Network+(In Progress)
Accomplishments
- 2 Army achievement medals
Timeline
Infantry Team Leader
Army
03.2021 - Current
Shoe Sales Associate
Journeys Shoes
03.2015 - 05.2016
Computer User Support Specialist Program -
ACI Learning Tech Academy
Bachelors - Criminology
Florida State University
Associate Of Arts And Sciences -
New Mexico Military Institute
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