Dedicated worker with a strong background in guest service and attention to detail. Proven ability to enhance guest satisfaction through effective communication and time management. Recognized for reliability and teamwork, consistently ensuring cleanliness and organization in high-demand environments.
Overview
1
1
year of professional experience
Work History
Housekeeper
Kalahari Resorts & Conventions
07.2025 - 12.2025
Maintained cleanliness and organization of assigned areas.
Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.
Adapted quickly to changing priorities and urgent requests from management.
Communicated with team members to coordinate cleaning schedules and tasks.
Demonstrated reliability by consistently arriving on time for shifts.
Handled requests for extra linens, toiletries and other supplies.
Changed bed linens and collected soiled linens for cleaning.
Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
Team Member
Jersey Mike's Subs
04.2025 - 07.2025
Prepared and assembled sandwiches according to menu specifications.
Operated cash register, accurately processing transactions and balancing cash drawer.
Participated in training new staff on operational procedures and customer service standards.
Assisted with inventory counts and stocking of merchandise.
Participated in community events, strengthening store's local engagement and reputation.
Maintained cleanliness of workstations and dining areas to ensure customer satisfaction.
Assisted customers with menu choices, providing recommendations based on preferences.
In-Facility Caregiver
The Courtyard at Fremont
09.2024 - 03.2025
Facilitated resident engagement through organized events and activities, enhancing community involvement.
Assisted in maintaining accurate records of incidents and resident interactions for compliance purposes.
Served as an approachable resource for residents seeking advice or assistance with personal or academic issues.
Managed front desk operations during assigned shifts, assisting visitors with inquiries while maintaining accurate records of residence hall activities.
Assisted residents with daily dental and mouth care, bath functions, and hair care.
Improved resident satisfaction with prompt and empathetic resolution of conflicts and concerns.
Monitored common areas to ensure cleanliness and adherence to community standards consistently.
Responded to room transfers, incident reports, and maintenance requests.