Summary
Overview
Work History
Education
Skills
Extracurricular Activities
Volunteer Experience
Certification
Timeline
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Raeleigh Tonna

Phoenix,AZ

Summary

Self-motivated, organized, dependable, hardworking, ambitious, candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Counter Representative

Barros Pizza
11.2023 - Current


  • Handled cash registers accurately, minimizing discrepancies in daily reports.
  • Assisted customers in product selection, increasing sales and repeat business.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Collaborated with team members to maintain a clean and organized workspace for optimal efficiency.
  • Worked closely with management to address any concerns or suggestions brought forth by customers or coworkers.
  • Enhanced customer experience by providing efficient and friendly service at the counter.

Cold Line Team Member, Hotline Team Member

Freddy's Frozen Custard & Steakburgers
11.2021 - 12.2023
  • Managed food preparation processes with precision, ensuring consistent quality output for every order served.
  • Improved overall cold line efficiency through effective time-management skills and prioritization of tasks based on incoming order volume.
  • Proactively monitored food supplies, notifying management when restocking was needed to avoid shortages or delays in service.
  • Contributed to a positive workplace atmosphere by willingly assisting colleagues with tasks and offering constructive feedback.
  • Provided exceptional guest service through courteous interactions and prompt attention to special requests or dietary restrictions.
  • Assisted in maintaining a clean and organized workspace, ensuring optimal food safety standards for guests.
  • Prepared customized orders with attention to detail, accommodating specific guest preferences or needs without compromising quality standards.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Accurately operated cash register to process customer payments.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Prepared recipe ingredients by washing, peeling, cutting, and measuring.
  • Completed milkshakes and ice cream desserts for customers.
  • Collaborated cross-functionally in order to enhance overall team performance, leading to increased efficiency in project execution.

Pet Sitter

R & R's Ruff Life (self-employed)
12.2021 - 06.2022
  • Customer service
  • Managing animals
  • Scheduling
  • Gave animals proper attention to promote secure environment in owner's absence.
  • Exercised animals regularly with walks and rigorous play activities.
  • Maintained a clean and safe environment for pets, ensuring their comfort and well-being at all times.
  • Cleaned out and scooped litter trays and food and water bowls to provide clean environment for pets.
  • Built trust with clients by consistently demonstrating reliability, punctuality, and attention to detail in all aspects of pet care provision.
  • Conducted regular home visits to check on pets while owners were away, providing peace of mind through routine updates.
  • Developed strong relationships with clients, leading to repeat business and recommendations from satisfied customers.
  • Reduced client anxiety regarding pet separation during vacations or work-related travel by providing regular photo updates showcasing animals'' well-being and happiness.

Education

High school diploma -

Mountain Ridge High School
Glendale, AZ
05.2024

Skills

  • Customer Assistance
  • Cash Handling
  • Customer Engagement
  • Phone Etiquette
  • Relationship Building
  • Cash Register Operation
  • Conflict Resolution
  • Professional Appearance
  • Communication
  • Mentoring/turtoring
  • Writing Skills
  • Food Safety
  • Goal-Oriented
  • Teamwork and Collaboration

Extracurricular Activities

Varsity Cheer Volleyball Society of Female Scholars

Volunteer Experience

  • Andre House
  • Market on the Move
  • St. Mary's Food Bank
  • Campus and community cleanup
  • Donations( Phoenix Childrens Hospital, Angel tree
  • Foster Community

Certification

  • Osha Certification
  • CPR & First Aid Certification

Timeline

Counter Representative

Barros Pizza
11.2023 - Current

Pet Sitter

R & R's Ruff Life (self-employed)
12.2021 - 06.2022

Cold Line Team Member, Hotline Team Member

Freddy's Frozen Custard & Steakburgers
11.2021 - 12.2023

High school diploma -

Mountain Ridge High School
Raeleigh Tonna